COVID-19 Guidance and Support

Supporting you through the pandemic and beyond

As many enterprises look to change their operations due to COVID-19,  new and existing risks need to be considered to avoid damage, injury or additional disruption to your business. Here’s some guidance to support you in getting back to business. 

Featured COVID-19 tools and insights

Virtual Risk Management

Providing focused risk management support during these challenging times.

Read more

Reopening your Business after Lockdown

The latest view from Chris Andrews, Head of Aviva Risk Management.

Read more

Getting Back to Business with Support from our Specialist Partners

Access to COVID-19 related business support products and services provided by our Specialist Partner network.

Read more

Step by step guidance to help manage your business during the pandemic

Measures to manage people and operations following reinstatement after a shutdown LPS

PDF (272 kB)

Measures to reinstate buildings, premises and the working environment LPS

PDF (371 kB)

Measures to reinstate plant, equipment and processes LPS

PDF (368 kB)

Returning to work in an office environment during COVID-19 LPS

PDF (236 kB)

Guidance to help manage various COVID-19 related risks and protect what matters

Download our range of Loss Prevention Standards (LPS)

Claims Defensibility LPS

PDF (242 kB)

Cyber Security, Homeworking and the Coronavirus LPS

PDF (200 kB)

Display Screen Equipment LPS

PDF (260 kB)

Health & Wellbeing During COVID-19 LPS

PDF (246 kB)

Inspection, Testing and Maintenance during Lockdown and the Coronavirus Pandemic LPS

PDF (274 kB)

Managing Change During Lockdown and the Coronavirus LPS

PDF (248 kB)

Managing Driving at Work During COVID-19 LPS

PDF (534 kB)

Managing Risks Caused By Stockpiling in Crisis Situations LPS

PDF (513 kB)

Risk Assessments During Rapid Change Events LPS

PDF (261 kB)

Explore all COVID-19 guidance

Related content

Read

UK Government – Working Safely During Coronavirus*

Watch 

Managing Driving at Work During COVID-19 and Beyond Watch the webinar

Pandemic Recovery: The ‘New Normal’ Watch the webinar

Measures to Reinstate Buildings, Premises and the Working Environment Watch the webinar

Measures to Manage People and Operations following Reinstatement after a Shutdown Watch the webinar

Measures to Reinstate Plant, Equipment and Processes Watch the webinar

Cyber Security and Homeworking Watch the webinar

Coronavirus and Pandemic Planning Watch the webinar

Listen

Reinstating Premises Listen to the podcast

Reinstating People and Operations Listen to the podcast

Reopening the leisure industry Listen to the podcast

Driving after COVID-19 – Sharing the roads safely, vehicle tech and protecting vulnerable road users Listen to the podcast

Managing the Risks of Temporary Buildings Listen to the podcast

Reinstating Fire Protection Systems Following a Shutdown Listen to the podcast

Cyber Security: Managing the increased risks caused by the pandemic Listen to the podcast

Emerging from lockdown: Managing conflict and challenging interactions Listent to the podcast

Specialist Partner COVID-19 Support

Get back to business safely with expert support from our Specialist Partners who offer a range of products and services. To access these services, contact the Specialist Partner. 

Explore our Specialist Partner COVID-19 Support Guide

Popular links

Guidance by Risk Type

Quickly navigate all our guidance here to help manage the relevant risks across your business.

Explore here

Engineering Inspections

Access engineering inspection legislation and work equipment information.

Explore here

Protecting what matters most

Resources to support you in protecting what matters most: your people, property, business, resilience and motor fleet.

Explore here

Need further help or assistance?

Call our Risk Help Line to speak to our Risk Management Solutions team for help and advice on

0345 366 6666

Opening times: Monday - Friday 9:00am - 5:00pm

Email us at: riskadvice@aviva.com

Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

* Contains public sector information licensed under the Open Government Licence v3.0.