Products and services

How we support you

Helping you protect what's important

Whether you're already a customer or just checking out what we have to offer, we want to make sure you can access all our information simply and easily.

Protecting your data

Keeping your information safe is at the heart of our business

Digital first

Giving you simple, easy access to all our products and services

Clear and simple

Whatever your needs, our accessibility options keep information easy to understand

Protecting your information

Making sure that the information you share with us is safe and secure is at the heart of how we operate.

When you take out a policy with us or share your data with us online, we'll collect and use your personal information to arrange, underwrite and mange your policy.

We'll only collect and use your information with your permission and where we have a valid reason for doing so.

If you want to know more about the types of personal information we ask for and how we use it, you can access our Privacy Policy here.

Our digital services

From our websites to our mobile apps, we want to make it simple and easy for you to manage your policy with us online.

To provide you with the best experience, we use cookies on our websites to show you content that's relevant to you and to analyse how people interact with our services – so we can make them better in the future.

All of our websites are designed for personal (not for commercial) use. And there are specific terms and conditions we ask you to observe when you use these online services.

If you want to find out more about our websites, and the kinds of data we collect with cookies, take a look at our Digital terms and conditions and our Cookie Policy.

Accessibility

We want to make sure that everyone has equal access to all our online services. 

If you have a visual, hearing, speech or cognition difficulty, you'll find plenty of options to support you when using our digital services.

Take a look at our accessibility guidance here. Or simply email us at helpdesk@aviva.com to talk to us about your needs.