If you're thinking about buying Solutions, you may have questions you'd like to ask. We're always happy to talk over the phone. If these FAQs don't show what you're looking for, then your financial adviser may be able to help. Alternatively, call us direct or ask us to call you back.
Thanks to the flexibility of Solutions, it can be the ideal policy for any business with between 2 and 249 employees. Whether you'd like a private health insurance policy that provides a wide range of benefits for a small number of senior staff alone, or provides a basic healthcare package to the whole workforce, right up to a fully comprehensive policy for all your employees. Solutions can help. Talk to your adviser, or ask us directly about ways in which Solutions could meet your needs.
No. The number of times your employees can claim per policy year is unlimited. There's no limit to the number of claims your employees can make for eligible treatment at a hospital from your chosen hospital list. But some benefits do have specific limits.
We say 'private health insurance' most often, but your current provider may call it 'private medical insurance'. Both terms describe the same thing: a policy that helps employees get private treatment could be called private health insurance or private medical insurance.
When it comes to underwriting, different insurers offer different options. We offer the following types:
A chronic condition is a disease, illness or injury that has one or more of the following characteristics:
Your Solutions policy will exclude claims for these conditions, however if you add option 2 'Routine & GP referred services' to your cover there will be some benefit available for chronic conditions.
MSK conditions are any conditions relating to back, neck, muscle or joint pain, commonly referred to as orthopaedic conditions. These are covered as standard through our market leading BacktoBetter service. For more information see our BacktoBetter FAQs page.
It's up to you which type and level of cover you'd like for your staff. We'll need details about your employees, their dates of birth, and - if you are switching cover from another provider - you'll need to supply your renewal date, the type of underwriting on your current policy and details of any past claims.
We do keep a copy of our Solutions hospital list online (PDF 1,770KB), but specialists may change the hospitals they work from. It would be almost impossible to keep a list of specialists up to date. Rather than give your employees incorrect information, we would rather let them know that we'll do our best to help you find a specialist or hospital covered under your policy, if they need to make a claim.
Solutions includes basic overseas cover for limited emergency treatment if your employees are temporarily abroad for a period of up to 90 days. But if you'd like to find peace of mind for a more extensive level of cover, then we can offer you International Solutions.
Want to talk about Solutions? Ask us more, get a quote. Call:
National Accounts - North
0800 0014 272
National Accounts - South
0800 0014 271
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Winner of Health Insurance Company of the Year and Best Group PMI Provider for 2010, 2011, 2012, 2013 & 2014
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