Get in touch with us
If you have a query we've not been able to answer in either our general frequently asked questions or our dedicated network frequently asked questions, please contact us by phone or email.
Phone calls may be monitored and/or recorded.
Specialist registration enquiries
0800 404 9418
Monday to Friday: 9:00am - 5:00pm
Alternatively, you can email us at: hcreg@aviva.com
General Claim enquiries
0800 158 3333
Monday to Friday: 8:00am - 6:30pm
Saturday: 8:00am - 1:00pm
For enquiries regarding a patient's claim including payment of invoices.
Fee Schedule related enquiries
0800 015 7756
Monday to Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm
Alternatively, you can email us at: avivapractitioners@aviva.com
General Billing enquiries
0800 015 0107
Monday to Friday: 8:00am - 6:00pm