Contents insurance

5 Star contents insurance from £60

We share our customer reviews on our website, so now you can see for yourself before you buy

I would recommend Aviva they dealt with my claim very quickly and their claim handlers were very helpful

Halfpma from Swansea

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

You could save up to 20% when you buy online. 20% of customers are expected to receive the maximum 20% saving.**

Prices from £60. That’s all 10% of our customers paid.***

Contents insurance

Home contents insurance covers the belongings in your home. The possessions you would normally take with you when you move house while buildings insurance covers the structure of your home and outbuildings.

Our contents insurance has been awarded a 5 Star Rating by independent financial researcher Defaqto so you have the reassurance that you’re buying quality cover.

Because you only find out how good your home insurance is when you make a claim we make sure you have all the support and help you need at such a stressful time. That means:

  • We’ll give you a named personal claim manager to manage your claim from start to finish, keeping you updated along the way.
  • Our claims team is available for you to make a claim 24/7, 365 days a year.
  • We’ll replace your locks if the keys to your home are accidentally lost or stolen.^

Get a contents insurance quote now

** Excludes optional covers. Minimum price applies.

*** 10% of all customers buying home contents insurance with us from February to April 2016 paid £60 or less. Source: Aviva. The price you pay will depend upon individual circumstances, cover chosen and payment method selected.

^ This includes external doors, alarm systems and domestic safes only, up to a total value of £1000.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.6 / 5 from 2430 customer reviews

Rating breakdown

2430 reviews

  • 5 stars awarded by 1782 reviewers
  • 4 stars awarded by 492 reviewers
  • 3 stars awarded by 65 reviewers
  • 2 stars awarded by 26 reviewers
  • 1 stars awarded by 65 reviewers

These reviews have been provided by customers who've made a claim or bought a home insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our home insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for home insurance.

Our 3 most recent reviews

Read all 2430 reviews

Customer gave this product an overall rating of 4 / 5

Too many emails

The products are great. Good value for money. Unfortunately once Aviva have your contact details you are then inundated with emails, texts and post, even if you opt out of marketing options.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
2 / 5
Ease of purchase
3 / 5

Customer

Colcjc gave this product an overall rating of 4 / 5

So Far So Good.

There is a certain amount of challenge in fixing an insurance policy. Aviva make it relatively straightforward. The real test is the delivery of the service being sold in the policy - cover, service and support in the event of a claim. I hope we never have a claim but only then can I really judge Aviva and their product.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Colcjc

Nonstar gave this product an overall rating of 5 / 5

Exactly matched my needs

The advisor I spoke with was really helpful and reassuring, I have an expensive piece of jewellery and it was important that I got the right insurance for both that and the house.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Nonstar

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