Contents insurance

5 Star contents insurance from £60

Buy direct, 40% no claim discount

We share our customer reviews on our website, so now you can see for yourself before you buy

I would recommend Aviva they dealt with my claim very quickly and their claim handlers were very helpful

Halfpma from Swansea

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

40% no claim discount if you’ve been claim free for at least five years* and you could save up to 20% when you buy online. 34% of customers are expected to receive the maximum 20% saving.**

Prices from £60. That’s all 10% of our customers paid.***

Contents insurance

Home contents insurance covers the value of all the belongings in your home. The possessions you would normally take with you when you move house while buildings insurance covers the structure of your home and outbuildings.

Our contents insurance has been awarded a 5 Star Rating by independent experts Defaqto so you have the reassurance that you’re buying quality cover.

If you buy online we’ll give you up to £50,000 cover as standard.

Because you only find out how good your home insurance is when you make a claim we make sure you have all the support and help you need at such a stressful time. That means:

  • We’ll give you a named personal claim manager to manage your claim from start to finish, keeping you updated along the way.
  • Our claims team is available for you to make a claim 24/7, 365 days a year.
  • We’ll replace your locks if the keys to your home are accidentally lost or stolen.^

Get a contents insurance quote now

* Smaller discounts apply if you have been claim free for between one and four years. Discount doesn’t apply to Home emergency or Legal cover options. Minimum premiums apply.

** Excludes optional covers. Minimum premium applies.

*** 10% of all customers buying home contents insurance with us from April to June 2014 paid £60 or less. Source: Aviva. The price you pay will depend upon individual circumstances, cover chosen and payment method selected.

^ This includes external doors, alarm systems and domestic safes only, up to a total value of £1000.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.6 / 5 from 2260 customer reviews

Rating breakdown

2260 reviews

  • 5 stars awarded by 1563 reviewers
  • 4 stars awarded by 571 reviewers
  • 3 stars awarded by 57 reviewers
  • 2 stars awarded by 21 reviewers
  • 1 stars awarded by 48 reviewers

These reviews have been provided by customers who've made a claim or bought a home insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our home insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for home insurance.

Our 3 most recent reviews

Read all 2260 reviews

A customer gave this product an overall rating of 4 / 5

It came as a great shock

Investigate fully and don't leave to comparison sites

I would recommend Aviva to a friend

Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

reffoten gave this product an overall rating of 5 / 5

Purchasing Home Insurance

Both Buildings and contents insurance needed renewing as a customer with AVIVA for car insurance did a comparison check found they were cheaper as I had 20 per cent discount and vouchers for marks and spencer. It was very quick to complete the application and cover started immediately all at a very reasonable price. Would recomend Aviva to friends and colleagues.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

GeorgesDad gave this product an overall rating of 4 / 5

Stick with it

Our antique gateway arch was damaged by a careless truck driver who drove off afterwards. Luckily it was recorded on CCTV. After tracking him down he admitted it but his employers, a uk traffic management company refused to admit liability despite the evidence and admission by the driver. Aviva were great. After an initial problem where they confused our insured addresses and sent out the assessor to our holiday home (resulting in a claim being registered to both our addresses ), the assessor came out and was very professional. Contractors were appointed and after a few months the repairs were completed. In the subsequent months the third party refused to pay up but after legal intervention they settled in full. I did lose my no claims for the year it took and had to go elsewhere for insurance as Aviva became too expensive but I'm hoping to return this year at renewal time. I didn't get all of my excess back on the settlement but I did get half of it which wasn't bad. Great job!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Ease of claims process
5 / 5
Speed of resolution
4 / 5
Customer experience
4 / 5
Fairness
5 / 5

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