Contents insurance

5 Star contents insurance from £60

Buy direct, 40% no claim discount

We share our customer reviews on our website, so now you can see for yourself before you buy

I would recommend Aviva they dealt with my claim very quickly and their claim handlers were very helpful

Halfpma from Swansea

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

You can quote online in 5 minutes. Source: average online quote times April 2013 to September 2013.

40% no claim discount if you’ve been claim free for at least five years* and you could save up to 20% when you buy online. 34% of customers are expected to receive the maximum 20% saving.**

Prices from £60. That’s all 10% of our customers paid.***

Contents insurance

Home contents insurance covers the value of all the belongings in your home. The possessions you would normally take with you when you move house while buildings insurance covers the structure of your home and outbuildings.

Our contents insurance has been awarded a 5 Star Rating by independent experts Defaqto so you have the reassurance that you’re buying quality cover.

If you buy online we’ll give you up to £50,000 cover as standard.

Because you only find out how good your home insurance is when you make a claim we make sure you have all the support and help you need at such a stressful time. That means:

  • We’ll give you a named personal claim manager to manage your claim from start to finish, keeping you updated along the way.
  • A UK claims line open 24/7.
  • We’ll replace your locks if the keys to your home are accidentally lost or stolen.^

Get a contents insurance quote now

* Smaller discounts apply if you have been claim free for between one and four years. Discount doesn’t apply to Home emergency or Legal cover options. Minimum premiums apply.

** Excludes optional covers. Minimum premium applies.

*** 10% of all customers buying home contents insurance with us from 1 December 2013 to 30 April 2014 paid £60 or less. Source: Aviva. The premium you pay will depend upon individual circumstances, cover chosen and payment method selected.

^ This includes external doors, alarm systems and domestic safes only, up to a total value of £1000.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.6 / 5 from 1948 customer reviews

Rating breakdown

1948 reviews

  • 5 stars awarded by 1327 reviewers
  • 4 stars awarded by 509 reviewers
  • 3 stars awarded by 52 reviewers
  • 2 stars awarded by 19 reviewers
  • 1 stars awarded by 41 reviewers

These reviews have been provided by customers who've made a claim or bought a home insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our home insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for home insurance.

Our 3 most recent reviews

Read all 1948 reviews

Danny gave this product an overall rating of 5 / 5

Very impressed

The whole experience was simple from start to finish, the call handler was knowledgeable about the product and happy to go through every aspect of cover available with me. She also agreed to send us a hard copy of the documentation as we are not very computer literate, notwithstanding we have now mastered the MyAviva website which is simple to use and easy to follow. We bought the insurance without bothering to shop around any further. It was a good quote with excellent cover.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Boathorse gave this product an overall rating of 5 / 5

Refreshing

I am as skeptical and cynical about insurance as anyone who has been forced to deal with insurance companies over the last few decades. I have been with Aviva for quite some time now and have progressively transferred all my insurance to them. Why? Well, they answer the phone when I need to speak them. They listen to what I have to say and the knowledgeable staff sort things out without fuss. I have yet to make a claim, but my experience of Aviva insurance services to date is refreshingly positive, I just hope that Aviva can maintain what they are doing today long into the future. If they can, they will be very successful and force other insurers to change their dogmatic attitudes.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
4 / 5

Supercalifragalistic19910 gave this product an overall rating of 5 / 5

Fantastic customer service

I decided to choose aviva, as I heard it had a really good name, when I telephoned, they were extremely helpful and willing to explain any questions I had to ask and I found aviva really good value for money and everything I was wanting regarding house insurance.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

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