Important information for Aviva customers travelling to Tunisia
Aviva extends its deepest sympathies to the families and friends of those affected by the recent tragic events in Tunisia.
The Foreign and Commonwealth Office (FCO) has now advised against all but essential travel to Tunisia. In recognition of the changing situation and these exceptional circumstances, Aviva travel insurance customers unable to recover costs from their travel or accommodation provider will be covered for abandoning or cancelling their holiday to Tunisia until further notice, to help our customers during this distressing time.
Aviva recommends all travellers check the latest advice from the Foreign and Commonwealth Office (FCO) via their website..
Aviva customers wishing to make a claim or find out more about any aspects of their travel insurance policy can do so at www.aviva.co.uk/travel. Alternatively you can call us on 0800 015 2577 (lines are open 8am - 8pm Monday to Friday, 9am - 5pm on Saturday and 10am - 4pm on Sunday).
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From 13 April 2015, Friends Life Group Limited has become part of the Aviva group. It's very much business as usual and our focus continues to be to serve all of our valued customers. This does not change any of our policy terms and conditions and you will not need to take any action. To find out more about the acquisition of Friends Life Group Limited by Aviva plc, please visit www.aviva.com
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