Aviva Income Protection Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Manage your policy or make a claim
Manage your policy
Most customers can use MyAviva to:
- view your policy information and cover details
- get access to helplines and contact information
Need to make a claim?
When you need to make a claim, you can start online or give us a call. We’ll talk with you about your health and your job, then guide you through what happens next.
To speed things up, it helps to have these ready:
- your name and contact details
- your policy number
- your health details and symptoms
- your job and day-to-day duties
- your salary and any other income
- your employer details
- your GP’s contact details.
Connecting you to the answers and people you need
If you can’t find what you’re looking for, our chatbot can give you instant support around the clock. It can help you manage your account and point you towards the right team if you need to speak to someone.
Can't find what you need?
Get in touch.
Submit an online form Show more Show less
Income protection insurance customer service Show more Show less
For income protection policy numbers starting BPL:
Aviva Income Protection Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
For all other income protection insurance policies:
Aviva Income Protection Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Aviva Income Protection Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Income protection insurance claims customer service Show more Show less
Aviva Income Protection Insurance claims customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Aviva Income Protection Insurance claims customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Income protection insurance quotes customer service Show more Show less
Aviva Income Protection Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Bought your policy through another provider?
Find their contact details listed next to their name below.
Friends Life Show more Show less
Bought your policy through Friends Life? Contact us using the details below that match your policy number.
If your policy number starts with F, L or VM:
Friends Life - Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Friends Life - Life Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
If your policy number starts with 3:
Friends Life - Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Friends Life - Life Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
If your policy number starts with a 2, 4, 5, 6 or 8:
Friends Life - Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Friends Life - Life Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
If your policy number starts with H, J or L:
Friends Life - Life Insurance general customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Friends Life - Life Insurance general customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Friends Provident Show more Show less
Bought your policy through Friends Provident? Use the contact details below.
Friends Provident Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Friends Provident Life Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
AXA Show more Show less
Bought your policy through AXA? Contact us using the details below that match your policy number.
If your policy number starts with H, J or L:
AXA Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
AXA Life Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
If your policy number starts with 3:
AXA Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
AXA Life Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
If your policy number starts with a 2, 4, 5, 6 or 8:
AXA Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
AXA Life Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
BUPA Health Assurance Show more Show less
Bought your policy through BUPA Health Assurance? Contact us using the details below.
Bupa Health Assurance Life Insurance customer (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Bupa Health Assurance Life Insurance customer (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Royal Bank of Scotland and Natwest Show more Show less
Bought your policy through Royal Bank of Scotland and Natwest? Contact us using the details below.
Royal Bank of Scotland and Natwest Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Royal Bank of Scotland and Natwest Life Insurance customer service (abroad)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
Hamilton Life Show more Show less
Bought your policy through Hamilton Life? Contact us using the details below.
Hamilton Life - Life Insurance customer service (UK)
- Monday to Friday:
- -
- Weekends and bank holidays:
- Closed
AIG Life Limited Show more Show less
Bought your policy through AIG Life Limited? Contact information can be found here.
Aviva Protection UK Limited Show more Show less
Bought your policy through Aviva Protection UK Limited? Contact information can be found here.
Important information
Telephone calls may be recorded and/or monitored. Calls to 0800 numbers from UK landlines and mobiles are free. You may be charged for calling outside of the UK.
Our opening hours may be different depending on which team you need to speak to.
Start protecting your income today
If you're thinking about taking out a new income protection insurance policy or just want to check on an existing quote, give us a call.