Travel insurance

Travel insurance direct from Aviva - save up to 20% when you buy online *

You can choose from single trip travel insurance for one-off holidays or annual travel insurance if you’ll be travelling frequently. Our travel insurance provides a comprehensive range of standard cover and you can add in extras like winter sports travel insurance. Plus our Defaqto 5 Star Rating provides you with independent expert reassurance about the quality of cover we provide.

Here’s a summary of what’s included to help you compare travel insurance cover

  • Up to 9 people covered – ideal for family travel insurance
  • Cancellation or abandonment of your trip – up to £5,000 per person
  • Emergency medical treatment – up to £10 million
  • Missed international departures – up to £1,000
  • Replace essential items if baggage is delayed more than 12 hours – up to £150

We have a 24 hour helpline with an experienced team on hand to help you with:

  • worldwide medical emergencies
  • replacement of lost or stolen travel documents
  • tracing lost or delayed luggage

We’ll deal with your claim quickly and fairly. We’ll pay hospital fees direct if we can so you get the treatment you need without having to worry about how to pay the medical bills.

Direct travel insurance

Buy direct from us online and save up to 20%.*

  • You’ll be able to declare any medical condition without calling us and get an instant online decision on whether your condition is covered.
  • Login to MyAviva to view your documents wherever you are in the world.

Get a travel insurance quote now

* Minimum premium applies.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.4 / 5 from 225 customer reviews

Rating breakdown

225 reviews

  • 5 stars awarded by 149 reviewers
  • 4 stars awarded by 49 reviewers
  • 3 stars awarded by 10 reviewers
  • 2 stars awarded by 3 reviewers
  • 1 stars awarded by 14 reviewers

These reviews have been provided by customers who've bought a travel insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our travel insurance customers to leave a review after buying a policy. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy with us. Customers also have the option to provide a rating out of five on additional aspects of their experience.

We hope these reviews will help in your search for travel insurance.

Our 3 most recent reviews

Read all 225 reviews

MoPompey gave this product an overall rating of 5 / 5

Good Cover

Got Quote on line, rang to check Policy and very helpful Agent.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Strewth68 gave this product an overall rating of 5 / 5

Great service

I couldn't apply online because of my medical history so I phoned the helpline and the person I spoke to was great and really helpful. He took me through all the process but also had the personal touch asking about my holiday so I didn't feel like I was just the next person in the queue.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

DisappointedStamford gave this product an overall rating of 2 / 5

Poor and lost information

Several calls and finally having to escalate complaint to CS Manager. The right hand does not know what the left hand is doing at Aviva. Standards CS replies are useless but that is not synonymous for Aviva - internet company sales support is all the same unfortunately.

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
3 / 5
Customer experience
1 / 5
Ease of purchase
1 / 5

Hi there Thanks for taking the time to leave us your review and let us know how we are doing. I'm really sorry to hear you've felt the need to raise a complaint with our Customer Care team. Please rest assured that I've contacted your complaints handler to ensure they make sure everything is fully resolved for you. I hope this helps and we appreciate you giving us the opportunity to improve our service. Kind Regards

Stephanie, Aviva Online Team

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