I’ve received an email from Aviva asking me to change my email address
Please only use this form if you have been asked by us to provide an alternative email address
Why do I need to give you an alternative email address?
If you bought your policy online and used an email address that was already registered with MyAviva, you might be able to log in, but you won’t be able to see all your policies.
We’ll need an alternative email address from you so we can sync up your policies online.
Once we’ve got this, we’ll send you an email to both your old and new email addresses to let you know.
You’ll then be able to register a new MyAviva account with the new email address you gave us, and you can manage your policy online on MyAviva like you usually would.
As you bought an online only policy, if you can’t share a new email address with us unfortunately you won’t be able to do things online like manage your policy or make a claim. Instead, if you’ve got a question about your policy or you need to make a change, you’ll need to fill in the ‘Contact us’ form. If you need to make a claim, you’ll need to give us a call on 0345 030 8647.
In the meantime, we’ll send you details about your policy in the post.
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