I want to cancel my motor insurance policy before the renewal date

We're sorry to see you go

You must read our cancellation terms before completing the form to request cancellation.

When you provide us with the last date that you want cover, your cover will finish at the end of that day. This means that if you ask for your last day of cover to be 2nd of the month, your insurance for all vehicles will finish at 23:59 on the 2nd and you will no longer be insured from the 3rd.

If you're looking to stop your policy from renewing, please use our cancel policy at renewal form.

In some cases, you don't need to cancel and just need to use a different form:

You may be entitled to a refund of the premium paid, subject to a deduction for the time for which you have been covered and a cancellation fee of £38 plus insurance premium tax.  We apply for a payment 3 days before the collection date and it usually takes up to 3 working days to receive notification from the bank whether or not a Direct Debit payment has been successful. 

In the event that you owe us money for your time on cover at the cancellation date, we will let you know.

Aviva Online and Aviva Premium customers

If your policy number starts with ‘72’ or ‘73’, please visit Aviva Online and Aviva Premium help and support instead of using the form below.

AvivaPlus customers

If your policy number starts with ‘MTM’ or ‘AVP’, please use this form instead of the one below.

Sorry, you need to enable JavaScript to use this form. If you are unable to do this, please go to our motor contact us page to find the relevant telephone number.

Your details

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Tell us details about your request

Provide us with as much information you can so that we can effectively respond to your enquiry.

Please notify any permitted drivers of vehicle(s) removed from cover, they are no longer insured to drive such vehicle(s) under this policy. We must advise you that it is an offence under the Road Traffic Act 1988 to use a motor vehicle on a public highway or other public place without adequate third-party insurance.

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