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5 Star car insurance from £169

10% paid this for standard cover*

"Good speedy service. Fast and efficient service. Web site clear and easy to use." Hamish

Our overall rating

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.5 / 5 from 8114 customer reviews

Rating breakdown

8114 reviews

  • 5 stars awarded by 5804 reviewers
  • 4 stars awarded by 1514 reviewers
  • 3 stars awarded by 250 reviewers
  • 2 stars awarded by 151 reviewers
  • 1 stars awarded by 395 reviewers

These reviews have been provided by customers who’ve made a claim or bought a motor insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Our 3 most recent reviews

Read all 8114 reviews

Mklj gave this product an overall rating of 5 / 5

Excellent service

Helpful staff at aviva and fix auto care keighley. Quick to authorise claim and get repair done. Very happy with both the repair and customer service at both organisations.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
Fairness
5 / 5

Mklj

Szatek83 gave this product an overall rating of 5 / 5

Great insurance

Great insurance company with the cheapest quote. Highly recommended.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Szatek83

Aziz gave this product an overall rating of 5 / 5

Excellent customer service

Straight forward questions. Quick and easy to fill up the form on line. Friendly and helpful staff.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Aziz

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Aviva Drive

Safer drivers (scoring 7.1 or more) save an average of £170 on their Aviva comprehensive car insurance. We expect 40% of safer drivers to achieve this saving or more, all thanks to the Aviva Drive app. How? Take the Aviva Drive challenge to find out.

Find out more

  • Aviva Drive app available on the Apple App Store
  • Get the Aviva Drive app on Google play

Aviva car insurance will always be there for you, thanks to great features like our 24/7 claims line.

You could get up to 18% off now if you quote online or buy on MyAviva.

10% of customers are expected to receive the maximum saving.**

Here’s how we compare

AvivaAviva logo More Than Direct Line Churchill
Uninsured driver promise Included Included Included Included
24/7 claims line (including non-emergencies and claim updates) Included Not included Not included Not included
Transport options after an accident Included Not included Included Included

Why choose Aviva car insurance?

Get a quote in a matter of minutes

Just give us a few details online, and we’ll have a quote for you in minutes. If you want to think about it, you can save your quote and retrieve it later.

Uninsured driver promise

If you’re hit by an uninsured driver and it wasn’t your fault, your no claim discount won’t be lost, and we’ll refund any excess you’ve had to pay – you’ll just need to provide the other driver’s details.

Lifetime repair guarantee

Following a claim we guarantee the quality of repairs made by our approved repairers for as long as you insure your car or van with us.***

Take a closer look at our cover

Named driver discount

Named drivers who are claim-free can earn a discount to use on their own Aviva car policy.****

Personal claim manager

They’ll make the process as quick and easy for you as they can, keeping you informed and providing support throughout your claim.

Transport after an accident

We’ll arrange transport for you after an accident, and get your vehicle to a repairer. Onward travel arranged on comprehensive cover within Great Britain, Northern Ireland, The Channel Islands and the Isle of Man.

Repair network

We can arrange for a repairer to visit you to work on many types of cosmetic or bodywork damage on cars over 3 years old.^

Third party fire and theft

Third party, fire & theft (or TPFT) car insurance is a no-frills alternative to comprehensive cover. If you’ve got no additional drivers under the age of 25, TPFT cover could be a great budget car insurance option for you.

Optional extra cover

From courtesy cars to physiotherapy, there’s a great range of extras to choose from.

MultiCar

More than one car to cover? Keep it simple with MultiCar – just one policy, one renewal date and one application for your vehicles. Plus, you can get up to 1/3 off, with 20% of our customers expected to make the maximum saving.^^

What people are saying

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.5 / 5 from 8114 customer reviews

Rating breakdown

8114 reviews

  • 5 stars awarded by 5804 reviewers
  • 4 stars awarded by 1514 reviewers
  • 3 stars awarded by 250 reviewers
  • 2 stars awarded by 151 reviewers
  • 1 stars awarded by 395 reviewers

These reviews have been provided by customers who’ve made a claim or bought a motor insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Our 3 most recent reviews

Read all 8114 reviews

Mklj gave this product an overall rating of 5 / 5

Excellent service

Helpful staff at aviva and fix auto care keighley. Quick to authorise claim and get repair done. Very happy with both the repair and customer service at both organisations.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
Fairness
5 / 5

Mklj

Szatek83 gave this product an overall rating of 5 / 5

Great insurance

Great insurance company with the cheapest quote. Highly recommended.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Szatek83

Aziz gave this product an overall rating of 5 / 5

Excellent customer service

Straight forward questions. Quick and easy to fill up the form on line. Friendly and helpful staff.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Aziz

Advice for drivers

How to report an accident

Find out when and how you should report a car accident.

Find out more

Your car insurance price explained

Different factors impact the price of your car insurance. We analyse all these factors to calculate a price that’s specific to you.

Find out more

Autumn Statement explained

Discover what the Autumn Statement means for your car insurance.

Find out more

See more advice

No claim discount

Video transcript

We may ask you for proof of your no claim discount or NCD during your period of insurance. That’s because we want to ensure you’re benefiting from the right discount for your good driving record.

It can take the form of your renewal invitation or a letter from your previous insurer, and if you have trouble getting hold of this information simply give us your old policy number and we’ll try and get the details for you.

It’s important that the proof you give us is provided by your last insurance company though. We can only accept your no claim discount if it relates to a policy you’ve held within the last two years.

The evidence should also be in the main driver’s name and show the vehicle details, the number of years the NCD was built up over, and the date the policy expired. Don’t forget that you can only use your NCD on one vehicle at a time, and to tell your previous insurer that you want to cancel your policy.

If we do ask you for proof, you can send it to us in the way that suits you best.

MyAviva

Email - ncdvald@aviva.com

Address - Aviva NCD team, PO box 3435, Norwich, NR1 3GS.

If you decide not to renew your Aviva policy our renewal schedule or letter should count as evidence for your next insurer. If you cancel at any other point and have been insured with us for more than a year we’ll automatically include proof with your cancellation letter. If you’ve been with us for less than a year we’ll send you a separate letter to confirm your NCD entitlement.

If you’ve any questions, just call us on 0345 030 6984 and we’ll be happy to help you. We want to make it simple for you to benefit from your good driving record.

And that’s it, insurance made a little easier.

Need to drive someone else’s car?

Short term car insurance

Planning a trip, and want to share the drive? Get covered in someone else’s car for 1-28 days with our short term car insurance.

Learner driver insurance

Want to practice you driving in someone else’s car? 
Get covered while you learn, from one day to three months.

Get a quote in just a few minutes

If you’re an existing customer you will get 20% off^^^

Retrieve my quote

Personal Finance Awards 2015/16 - Best overall insurer

We're award winning

Winner of Best Overall Insurer at the Personal Finance Awards.

Defaqto 5 Star rated cover

MyAviva

Car insurance made easy online

  • Make a claim
    Had an accident? Simply claim via the MyAviva app.
  • Renew your policy
    It’s now easy to renew. In just a few minutes on MyAviva, your car insurance will be sorted for another year.
  • Change car policy details
    You can simply change many details on MyAviva without being charged an admin fee.

Have a question about car insurance?

Call us

If you have any questions or queries, or you’d just like to know more about our car insurance, get in touch with us and we’ll be happy to help.

Call us on 0800 001 4002

Monday to Friday 8.00am – 8.00pm
Saturday 9.00am – 5.00pm
Sunday and bank holidays 10.00am – 4.00pm

For our joint protection, telephone calls may be recorded and/or monitored.

Have a question?

We’re always happy to answer any question you have about our products. Please use our contact us page for answers to questions you may have. If you can’t find what you’re looking for, you can always call us.

*10% of customers buying comprehensive car insurance with us from August to October 2016 paid this price or less for our standard cover (excluding optional extras). Priced individually.

**Discount depends on individual circumstances and does not apply to optional extras. Minimum price applies.

***Parts are covered for the length of the guarantee given by the part manufacturer or supplier. Wear and tear is not covered. You must keep your vehicle roadworthy.

****Discount available on Aviva policy taken out by named driver and will be converted to one year’s no claim discount after one year’s claim free driving.

^Mobile service depends on nature of damage and availability. Not suitable for structural or mechanical damage.

^^Up to 1/3 off applied to the cheaper of the two vehicle insurance prices. Discount does not apply to optional extras. Maximum 1/3 discount available on policies with either one driver, or two drivers who are domestic partners using their vehicles only for social domestic and pleasure.

^^^Discount doesn't apply to optional covers. Existing car and van customers aren't eligible as they receive a MultiCar discount instead when they add a car to their existing policy. Discount might be removed or changed at any time.