Contact us

Get in contact with the right person to answer your queries, find out about your policy or just talk to us about how Aviva can help you.

Contact information (product specific)

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Car Insurance contact details

For a new Quote:
0800 015 4715*
Change your policy:
0800 068 3661*

Lines are open from Mon-Fri 8am-10pm, Sat 8am-6pm & Sun 10am-4pm.

Make a claim:
0800 222 400*
Or use our online Claim form
Lines are open 24 hours a day.

For any other queries email us at ukdisupport@aviva.co.uk ** providing as much detail as possible

Home Insurance contact details

For a new Quote:
0800 068 5984*
Change your policy:
0800 068 3662*

Lines are open from Mon-Fri 8am-10pm, Sat 8am-6pm & Sun 10am-4pm.

Make a claim:
0800 222 500*
Or use our online Claim form
Lines are open 24 hours a day.

For any other queries email us at ukdisupport@aviva.co.uk ** providing as much detail as possible

General enquiries

Our switchboard is open Monday - Friday, 9am - 5pm
01603 622200*

If you are calling from abroad
0044 1603 208931*

Contact us by email:

You can email us at helpdesk@aviva.co.uk**. Please include your full name and policy number (if you have one).

Contact us by fax:

Our fax number is 01603 683659

Contact us by post:

Aviva
PO Box 4
Surrey Street
Norwich
NR1 3NG

Other enquiries

Have we delighted you?
Had a problem?

Our commitment is to our customers

Sponsorship contact details

If you would like any further information on Aviva's involvement with UK Athletics please email Tanya Veingard at sponsorship@aviva.co.uk** or write to:

Tanya Veingard
Head of Sponsorship & CSR
Aviva
Dixon House
1 Lloyds Avenue
London
EC3N 3DH

Careers With Us

At Aviva, we're proud to have some of the most exciting opportunities that the financial services industry can offer.

Affiliates

If you are a publisher and run a website, promote Aviva and you could be earning fantastic money whilst working closely with one of the UK's top household names.

Media Relations

If you are a journalist looking for an Aviva Customer case study, we may have what you need in our case study library.

Human Resources

Arrestment of Earnings - hrpay@aviva.co.uk
Employment references - hrref@aviva.co.uk (please note that employment references will be replied to in 5 working days of receipt)

* For our joint protection, telephone calls may be recorded and/or monitored
** Any details you submit will not be secure whilst being submitted

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