Health cash plan

Making a claim

We know how important it is to have a straightforward claims process. To help you, we’ll make sure that you’re speaking to friendly experts whenever you need advice about a My Health Cash Plan claim. In general, it’s a simple three step process:

• You’ll check to make sure that the costs you’d like us to pay are covered by your policy
• Send us a completed claim form, along with your original receipts
• We’ll process your claim and reimburse your eligible costs up to the limits in your policy

If there’s something else you’d like to know about making a claim…

We’re happy to tell you more about claims. As a My Health Cash Plan policyholder, you’ll have access to all the claims’ documentation you need. You can find copies of our claim form in the Existing Customers section of this site. Our friendly experts can also help you, every step of the way. If there’s something else you’d like to know about making a claim, you’re welcome to call us on 0800 158 5191. You may find the answers to your questions on our FAQs about My Health Cash Plan page.

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