Making a claim

We know how important it is to have a straightforward claims process. To help you, we’ll make sure that you’re speaking to friendly experts whenever you need advice about a My Health Cash Plan claim. In general, it’s a simple three step process:

  • Check to make sure that the costs you’d like us to pay are covered by your policy
  • Send us a completed claim form, along with your original receipts
  • We’ll process your claim and reimburse your eligible costs up to the limits in your policy

When you become a Health cash plan customer you will receive a claim form along with gaining access to our existing customer section of this site. Our friendly experts can also help you, every step of the way. In the mean time you may find the answers to your questions on our FAQ about My Health Cash Plan page.

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