Change my existing life insurance and/or critical illness cover

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Your details

If you don’t know your policy number, please contact us.

If the email address you provide isn’t the same as the one we’ve got saved for you, we’ll get in touch by phone or post instead.

You can check and update what email address we've got saved for you in your MyAviva account under your profile.

Is the policy jointly held?

What changes do you want to make?

Change my existing term

Your existing policy will either show your policy term in ‘years’ or ‘to age’, please use the same option here.

For example: "Until I'm 55 years old". Or, if your existing policy term is for 30 years and you want to reduce it by 10 years, please put: "20 years". Or, if your existing policy term is for 30 years and you want to increase it by 10 years, put: “40 years”.

Change my existing cover

For example, if your existing cover amount is £50,000 and you want to reduce it by £20,000, enter: "£30,000". Or, if your existing cover amount is £50,000 and you want to increase it by £20,000, enter: “£70,000”.

Separation option (optional)

If you have access to your policy in MyAviva you can find this information within your policy details screen. Alternatively, please refer to your terms and conditions and policy schedule to find out more about the separation option and if it's available to you.

If the joint policyholder requires a quote, they will need to complete a separate request or call us on 0800 158 2553.

How long ago did the reason for this change happen?

Please confirm which benefit(s) you want removing from your existing policy. If you have a joint life policy, you also need to tell us which person the benefit should be removed from.

Or if you don’t want to remove any benefits, please put: "N/A".

Do you have any additional support requirements you would like to make us aware of? Such as needing your documents in an alternative format or that you require additional support with communications e.g. a translator or being hard of hearing.

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