Home insurance

5 star home insurance from only £135 – that’s all 10% of our customers paid*

Buy direct, 40% no claim discount

With Aviva home insurance, you can benefit from great cover and great prices for your buildings , contents or combined home policies. When it comes to choosing your home insurance getting the right price can be relatively easy, but how do you know you’re getting the right cover and service to protect what matters to you? To help you, we share what our customers are saying about us and the quality of cover we offer.

You won't find our home insurance on price comparison websites, so get a quote today and see if you could save.

Why choose us?

  • 40% no claim discount: Our new customers who've been claim free for five or more years, will receive a 40% no claim discount, compared to new customers who've claimed in the last year.**
  • Save up to 20% online: Buy your home insurance online and you could save today. 46% of customers are expected to receive the maximum 20% saving.***
  • 24/7 claims helpline: Should you need to make a claim, contact one of our professional claim managers who will be on hand to help.
  • We'll be with you within 2 hours of your call to secure your home after a break in. This service is for homes that are unsecure or unsafe as a result of damage.
  • 5 star rating: Our Defaqto 5 star rating provides you with independent expert reassurance about the quality of cover Aviva provide.

Our home insurance offers a wide range of cover which is included as standard. However, you can also choose from a variety of optional policy features to suit your personal needs, including our accidental damage cover and Legal services options. We also have our Homeowner boiler cover to help you avoid the hassle and unexpected expense of gas central heating breakdowns. Check out our overview of benefits here.

* 10% of all customers buying home buildings and contents insurance with us from February to April 2015 paid £135 or less. Source: Aviva. The price you pay will depend upon individual circumstances, cover chosen and payment method selected.

** Smaller discounts apply if you have been claim free for between one and four years. Discount doesn’t apply to home emergency, legal or specified valuable cover options. Minimum price applies.

*** Excludes optional covers. Minimum price applies.

Customer reviews

We share our customer reviews on our website, so now you can see for yourself before you buy

I would recommend Aviva they dealt with my claim very quickly and their claim handlers were very helpful

Halfpma from Swansea

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.6 / 5 from 3159 customer reviews

Rating breakdown

3159 reviews

  • 5 stars awarded by 2238 reviewers
  • 4 stars awarded by 737 reviewers
  • 3 stars awarded by 77 reviewers
  • 2 stars awarded by 31 reviewers
  • 1 stars awarded by 76 reviewers

These reviews have been provided by customers who've made a claim or bought a home insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our home insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for home insurance.

Our 3 most recent reviews

Read all 3159 reviews

ChrisA gave this product an overall rating of 5 / 5

Effortless claim process

Stolen bike replaced by excellent company contracted with Aviva. Thought I would receive a poorer quality bike as a replacement but the same make and spec were offered to me and the new model as well. Effortless claim process, makes me confident if I ever had the unfortunate reason to make another claim.

I would recommend Aviva to a friend

35 to 44
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
5 / 5

savvygal gave this product an overall rating of 1 / 5

This company is hard work .........

After my Mother's death, I had to contact her insurer, Aviva. This was January 2015 and the process to date has been extremely iffy. I say this as I have received conflicting information from different agents at different times. I always thought that one's insurer should be precise. Not so here so this does not inspire much confidence.


Phil gave this product an overall rating of 5 / 5

Customer Online

Using the online log on with Aviva is so easy and allows you to control what you want and quotes are easy.

I would recommend Aviva to a friend

45 to 54
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

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