Close

We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.

Home insurance

Get a quote for Home Insurance          

Retrieve a quote for Home Insurance

> Do you live in Northern Ireland?
Get a Northern Ireland home quote.

1 2 3 4 5

Our home insurance has most things covered, so you can relax and get on with what you enjoy doing. Take a look at our home insurance summary of cover or get a quote online now.

And because we know that making a claim can be a stressful business, we add extra support where it matters. That means:

  • We’ll give you a named personal claim manager to manage any claim from beginning to end, keeping you up to date throughout. Watch our videos to see how it’s worked for other customers.
  • A tradesperson will be on their way within two hours of your call, to secure your home and make it safe after a break in. They’re fully approved, and local to you. This service is for homes that are unsecure or unsafe as a result of damage.
  • A UK claims line that stays open 24/7.
  • Our Defaqto 5 Star Rating provides you with independent expert reassurance of the quality of cover we provide.

Our home insurance also offers you great value.

  • A no claims discount of 40%, if you've been claim free for at least 5 years.*
  • Prices from £138, that’s all 10% of our customers paid.**
  • Save up to 20% online.***
  • Winner of the Institute of Customer Service Quality Monitoring Customer Focus Award - Large Enterprise 2012.

Apply today

Get a quote for home insurance

Retrieve a quote for Car Insurance

Read our home insurance summary of cover

Existing customers

If you already have home insurance with us, you can use your MyPolicy account to check, renew and make changes to your cover.

Register or log in >

* Smaller discounts apply if you’ve been claim free for between 1 and 4 years. Applies to customers buying combined buildings and contents cover, contents only cover and buildings only cover. Minimum premiums apply.

** 10% of all customers buying buildings and contents insurance with us from 01/07/12 to 31/12/12 paid this price or less. Source: Aviva. The premium you pay will depend on individual circumstances, cover chosen and payment method selected.

*** Excludes optional covers. Minimum premium applies.

Defaqto 5 star rated insurance

Ask us

Call us

0800 068 5984

Monday to Friday
8.00am - 8.00pm
Saturday
9.00am - 5.00pm
Sunday
10.00am - 4.00pm

For our joint protection, telephone calls may be recorded and/or monitored

Insurance information

We're secure

Buy with confidence. We offer the highest level of security available on the internet. Powered by VeriSign.

More info

Institute of Customer Service UK Customer Satisfaction Awards 2012 winner

Customer reviews

Overall rating

1 2 3 4 5

4.6 / 5

Rating breakdown

380 reviews

  • 5 Stars253
  • 4 Stars112
  • 3 Stars9
  • 2 Stars2
  • 1 Stars4

These reviews have been provided by customers who have purchased a home insurance policy from us.

About customer reviews

About Ratings & reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor and home insurance customers to leave a review after buying a policy from us. In addition to helping you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of 5 and provide feedback on the experience of buying a policy from us. Customers also have the option to provide a rating out of 5 on value for money, ease of purchase, policy features & benefits and customer experience.

We hope these reviews will help in your search for home insurance.

1 2 3 4 5

5 / 5

excellent service

We changed our house insurance to Aviva after changing our car insurance earlier in the year. An excellent product at a very good price. A very happy customer.

I would recommend Aviva to a friend

Helpful?

By:
Gender:
Male
Age:
65 or over

Policy features and benefits

1 2 3 4 5

Value for money

1 2 3 4 5

Customer experience

1 2 3 4 5

Ease of purchase

1 2 3 4 5
1 2 3 4 5

5 / 5

good service as usual

There is nothing much to add, the service is always excellent as you would expect from one of the largest insurance companys around, very competitive pricing over a wide range of products, always my first contact when I want insurance.

I would recommend Aviva to a friend

Helpful?

By:
Gender:
Male
Age:
55 to 64

Policy features and benefits

1 2 3 4 5

Value for money

1 2 3 4 5

Customer experience

1 2 3 4 5

Ease of purchase

1 2 3 4 5
1 2 3 4 5

4 / 5

good

downloaded policy but no contact phone numbers . this is the reason for only 4 star

I would recommend Aviva to a friend

Helpful?

By:
Gender:
Male
Age:
65 or over

Policy features and benefits

1 2 3 4 5

Value for money

1 2 3 4 5

Customer experience

1 2 3 4 5

Ease of purchase

1 2 3 4 5

Hi, our claims and customer services teams contact and opening hours are as follows Claims: 0844 891 1222 Open 24 hours a day 7 days a week Customer Services: 0844 891 1102 Open Monday to Friday 8.00am - 8.00pm, Saturday 9.00am - 5.00pm, Sunday 10.00am - 4.00pm I have also emailed these to you as well, I hope that helps.

Dave, Aviva Online Team Aviva Logo

1 2 3 4 5

5 / 5

House Insurance Yearly Review

It is a painstaking experience but one where you learn that it pay's to shop around.I usually like to get about four main suppliers ,not including the current supplier and make comparisons with all .On this years policy which had not changed in any way ,my current suplier had increased by about 12 %.but that had been for two years in a row.In 2012 I had stayed with them as they responded and came in line with my best quote.The 2013 quote ,I decided that they were not competitve and switched to Aviva. The Aviva team responded well,were polite ,knowlegable and helpful in all areas ,understanding there product and helpful with several areas where I needed certain items to be covered both in and out of home.. I am very pleased and now look forward to some good quotes with the cars.

I would recommend Aviva to a friend

Helpful?

By:
Gender:
Male
Age:
65 or over

Policy features and benefits

1 2 3 4 5

Value for money

1 2 3 4 5

Customer experience

1 2 3 4 5

Ease of purchase

1 2 3 4 5
1 2 3 4 5

4 / 5

Good Experience

Did the on line chat which I found helpful. After going through every thing I phoned them to make sure I hadn't missed any thing. So far so good. Only thing I didn't like was getting all the reminders, some times up to 3 in a day telling me the quote was still available when I had already agreed and paid for it. Got to be to much so I phoned and asked why????

I would recommend Aviva to a friend

Helpful?

By:
Gender:
Female
Age:
55 to 64

Policy features and benefits

1 2 3 4 5

Value for money

1 2 3 4 5

Customer experience

1 2 3 4 5

Ease of purchase

1 2 3 4 5
1 2 3 4 5

4 / 5

house/ content insurance

i bought house and content insurece from aviva, as you would except from any insurance company , they will bend over backward to get youre premium but the real acid test will be when a claim is made will they act quickly and officantly to resolve youre claim or will they drag there feet and try to wiggle they way out of it. onlt time will tell

I would recommend Aviva to a friend

Helpful?

By:
Gender:
Female
Age:
65 or over

Policy features and benefits

1 2 3 4 5

Value for money

1 2 3 4 5

Customer experience

1 2 3 4 5

Ease of purchase

1 2 3 4 5
1 2 3 4 5

5 / 5

I went with Aviva as I already had car insurance with them and they gave ea discount for this which made the price competitive I suspect next year

I will have to change companies as it seems that all companies offer a first year discount.

Helpful?

By:
Gender:
Male
Age:
65 or over

Policy features and benefits

1 2 3 4 5

Value for money

1 2 3 4 5

Customer experience

1 2 3 4 5

Ease of purchase

1 2 3 4 5
1 2 3 4 5

4 / 5

EASY TO GET A QUOTE,but is it right for us?

I decided to purchase our home insurance through you as the house we were considering to purchase was originally built in a coal mining area and AVIVA were named in one of the reports from the Coal Board. The sale fell through and presumably the house we next choose when we move to North Yorkshire may have a similar specification. It is hoped that we will not need to claim, but if we do I will be in a better position to review our purchase through AVIVA.

I would recommend Aviva to a friend

Helpful?

By:
Gender:
Male
Age:
65 or over

Policy features and benefits

1 2 3 4 5

Value for money

1 2 3 4 5

Customer experience

1 2 3 4 5

Ease of purchase

1 2 3 4 5

Apply today

Get a quote for home insurance

Retrieve a quote for Car Insurance

Read our home insurance summary of cover

NFPCBA0283 03.13

View all products