Renters insurance

5 Star contents insurance from £60*

Buy direct, 40% no claim discount

Why choose us?

Aviva renters insurance will cover the value of your belongings in your rented home as well as giving you access to a Legal helpline should you need it.

  • Annual prices from £60. That’s all 10% of our customers paid*
  • Up to 20% savings when you buy online. 20% of customers are expected to receive the maximum saving **
  • Get a quote in a matter of minutes
  • Our Defaqto 5 Star Rating provides you with independent expert reassurance about the quality of cover we provide.

If you’re renting your property there’s no need to buy buildings insurance which covers the structure of your home and outbuildings.

What’s covered?

  • Loss or damage to your contents in your home, outbuildings and garden if these are caused by something listed in the policy e.g. fire, theft, subsidence, flooding.
  • Cost of alternative accommodation - we’ll pay for accommodation if your home can’t be lived in because of damage covered by your policy, up to £10,000.
  • Replacement locks - if keys are lost or stolen.
  • Food in freezers – if your freezer breaks down or you accidentally turn off the power we’ll replace spoiled food.

Additional optional policy features are available if you require extended cover for your contents. For more information on what’s available, please visit our Overview of benefits page

Claims Process

Because you’ll only find out how good your home insurance is when you make a claim, we make sure you have all the support and help you need to get you through such a stressful time. Plus we share our customer claim reviews on our website, so now you can see for yourself before you buy.

  • We’ll give you a named personal claim manager to manage your claim from start to finish, keeping you updated along the way.
  • Our claims team is available for you to make a claim 24/7, 365 days a year.

What happens when I move?

You can take your contents insurance with you – just call us with your new address details and we’ll update your policy and advise of any changes to your premium – you don’t have to start from scratch.

*10% of all customers buying home contents insurance with us from February to April 2016 paid £60 or less. Source: Aviva. The price you pay will depend upon individual circumstances, cover chosen and payment method selected.

**Excludes optional covers. Minimum price applies.

Customer reviews

We share our customer reviews on our website, so now you can see for yourself before you buy

I would recommend Aviva they dealt with my claim very quickly and their claim handlers were very helpful

Halfpma from Swansea

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.6 / 5 from 2682 customer reviews

Rating breakdown

2682 reviews

  • 5 stars awarded by 1952 reviewers
  • 4 stars awarded by 554 reviewers
  • 3 stars awarded by 73 reviewers
  • 2 stars awarded by 29 reviewers
  • 1 stars awarded by 74 reviewers

These reviews have been provided by customers who've made a claim or bought a home insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our home insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for home insurance.

Our 3 most recent reviews

Read all 2682 reviews

Chip gave this product an overall rating of 5 / 5

Excellent, excellent,excellent!

First class service. Courteous staff and very efficient. Could not fault the way Aviva dealt with our claim in any way.

I would recommend Aviva to a friend

55 to 64
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
5 / 5


Mac52 gave this product an overall rating of 4 / 5

Clear Website

My First Visit to The Aviva web Site left me with a very favourable impression. Very clear and direct. Simple to complete with a lot of Basic infomation already entered. Good Value too.

I would recommend Aviva to a friend

65 or over


Jogger43 gave this product an overall rating of 5 / 5

Good customer service

Easy to deal with,had a slight problem, but was Soon dealt with quickly Very good

I would recommend Aviva to a friend

65 or over
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5


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