Useful resources

If you’ve recently suffered a bereavement or been diagnosed with a serious illness, remember that you’re not alone. There are many organisations out there who can provide practical and emotional help and support.

Support if you’ve been bereaved

Grief Encounter

A charity that helps children cope with the loss of a loved one. Their support is available to the children of anyone covered by an Aviva life insurance policy.

Visit the Grief Encounter website

Cruse Bereavement Care

A national charity which gives free advice and support to people who have suffered a bereavement. They have branches throughout the UK and a helpline staffed by trained volunteers.

Visit the Cruse Bereavement Care website

Includes guides on what to do when somebody dies, how to deal with the deceased’s finances, and information about the different types of financial support available to people who’ve been bereaved.

Visit the Directgov website

The Samaritans

The Samaritans offer confidential, non-judgemental support through a telephone helpline. The line is available 24 hours a day, and is for people who are experiencing severe distress or despair.

Visit the Samaritans website

The co-operative legal services

We know that dealing with a bereavement can be an overwhelming and difficult time. That’s why we’ll tell customers about The Co-operative’s bereavement advice service when they claim on an individual life protection policy.

Visit the co-operative legal services website

Support if you’re suffering from an illness

Macmillan Cancer Support

A wide range of resources to help you if you’re fighting against cancer – including medical information and links to support groups.

Visit the Macmillan Cancer Support website

The MS Society

If you’ve been diagnosed with MS, the MS Society can help you get emotional support, practical and financial help, and access to the right care.

Visit the MS Society website

The Stroke Association

For information about strokes and access to stroke support groups in your local area.

Visit the Stroke Association website

The British Heart Foundation

Information, advice and support for people who’ve suffered a heart attack or been diagnosed with a heart condition.

Visit the British Heart Foundation website

Other useful websites

Citizens Advice Bureau

Free, confidential, impartial advice on debt, benefits and many more issues.

Visit about Citizens Advice Bureau website

NHS Choices

The NHS Choices website is full of information about medical conditions, and can help you find medical services in your local area.

Visit the NHS Choices website

Benefits adviser from

An interactive tool to help you find out what benefits and tax credits you may be entitled to.

Visit the Benefits adviser from Directgov website

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