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Alex Marsden’s blog

Head of Retirement Solutions Customer Contact Centre

Alex leads the At Retirement Retail contact centre. The 35 strong team help customers to retire every day. Alex has been with Aviva for 12 years and has held various roles all of which have involved helping customers to buy Aviva products.

Alex is passionate about customer service and ensuring that customers understand the options available to them in their retirement. This means helping our customers to retire by answering their questions, providing information and advice and offering a range of products to meet their needs.

Away from Aviva she is married (but not to other blogger Roger Marsden!) with 3 children. She loves 'family time', holidays, fashion and TV crime dramas.

All the posts below were written by Alex Marsden

How do you shop around for your Annuity?

5th October 2012

When you come to retire you'll probably hear or read about shopping around to purchase your Annuity. So what exactly does that mean?…

6527 views | 4.7 average rating

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How to choose a retirement date?

28th September 2012

Choosing a retirement date can be a big decision and one that you want to get right. After all you only retire once.…

6261 views | 2.5 average rating

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Hints and tips on budgeting for retirement

11th September 2012

On average when people retire it means their income will fall, for many this means they will need to reassess their spending to match.…

6060 views | 3.3 average rating

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The importance of personalising your annuity quote

1st June 2012

Making the decision to retire and take your retirement income and/or tax free cash lump sum may require some investigation on your part…

7130 views | 3.9 average rating

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WC04070 04/2014

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