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Buying an annuity

Buying an annuity is a big decision. Once your annuity is up and running, you can't generally change your mind about any of the options or cancel your annuity even if your personal circumstances change. This means it's extremely important that you buy the right product for you.

What do you need before you call us?

  • A list of any questions you have.
  • Your latest pension statements or pension fund values.
  • Your personal and medical details.
  • An idea of whether you want to provide an income for a dependant.
  • Your spouse, civil partner or dependant's personal and medical details if you wish to provide an income for them.

What to expect when you call us

  • Be prepared to answer personal questions. We need to know about your date of birth, height, weight, smoking status and health to give you an accurate quote.
  • Be ready to make some choices about what options you would like, so we can give you a tailored quote. Don't worry though, as this is only a quote, you're not tied in to your decisions yet.
  • The Pension Annuity Calculator offers you a number of options. Ask us about the other options available when you call us.

You do have other options

The Pension Annuity Calculator only offers quotes for our Pension Annuity (with standard and enhanced rates). We also offer other types of annuities. Please call us for more details and a quote. The quotes you receive are only examples of what you can get. The amounts could change and are not guaranteed.

Call us on 0800 068 4076 for more information or to get a quote.

Related FAQs

What do you mean by shop around for the best rates?

Many people are tempted to simply buy an annuity from their pension provider. This might actually turn out to be the best deal for you, but, as with most other things, you might be able to get a better deal from another provider. Annuity providers may offer different rates for different types of annuity, so it's worth your while asking for quotes from a number of different companies. You don't lose anything by doing this and you may actually end up with a better income. You can ask a financial adviser to help you ask for quotes from a number of companies. This is known as the open market option.

Read all FAQs

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Contact us

For new policy enquiries or information on our products please call

0800 256 8977

Monday to Friday
8.30am - 7.00pm
9.00am - 5.00pm

For our joint protection, telephone calls may be recorded and/or monitored.Or, arrange for one of our team to call you back at a convenient time.

If you are an existing Aviva customer and would like further information on retirement please call

0800 533 5195

Monday to Friday
9.00am - 5.00pm

For our joint protection, telephone calls may be recorded and/or monitored.

Tools & Calculators

We've got a number of calculators to help you get your finances under control.


Register for our online service where you can securely access details of your existing policy.

Other helpful websites