Health insurance customer enquiries

Help and support with your policy

With our chatbot you’ll get:

  • Round-the-clock availability
  • The latest information and resources, selected by our experts
  • The quickest route to a solution

Have you tried MyAviva?

Discover MyAviva

Use MyAviva to make a claim fast.

You can also view and update a claim, use Live Chat, access policy details and documents, change your email address and find exclusive offers.

Log in to MyAviva Register for MyAviva

Can't find what you need?

If you can't find what you're after in MyAviva, pick the online form that fits your question best.

How do I make a health insurance claim?

How to claim

I need to make a health insurance claim for myself

Start a new health claim

I need to update my existing health claim

Update an existing claim

I have a general health insurance enquiry or want to do something else

Make a general enquiry

I need to make a health insurance claim for someone on my policy

Start a new health claim

I need to update an existing health claim for someone on my policy

Update an existing claim

Health insurance

Get support straight away

Your health insurance questions answered

Frequently asked questions

Answering your FAQs about health insurance, to do with your and your family's cover, claims, pre-existing conditions, managing your policy and more.

Explore health insurance FAQs