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4.6 / 5 Read all 979 customer reviews
10% of customers buying comprehensive car insurance from us from 1st August 2012 – 31st January 2013 paid £198 or less. The premium you pay will depend upon individual circumstances, cover chosen and payment method selected.
We know that with the best car insurance, it’s the small details that make all the difference. That’s why our advisers don’t have call length targets and are rewarded for customer satisfaction, not sales. So when you talk to our experts, you know you won’t be sold things you don’t need.
Take a look at what you get with our Defaqto 5 Star car cover:
* Excludes optional extras, minimum premium applies.
** Up to 1/3 off applied to the cheaper of the two vehicle insurance premiums. Both vehicles must be registered at the same address. Discount does not apply to optional extras. Where you are eligible for more than one level of discount, these will be applied one after the other.
*** You’ll need to provide us with details of the other vehicle and driver.
^ Your vehicle must be maintained in a roadworthy condition. Wear and tear is not covered by the guarantee. Parts fitted by our approved repairer are covered for the duration of the guarantee provided by the parts manufacturer/supplier.
NFPPCA0077.2.13
0800 092 9564
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These reviews have been provided by customers who have purchased a car insurance policy from us.
5 / 5
22/05/2013
It's simple , quick and cheap. Great. I would recommend to everyone. Hope to do Buisness again. Many thanks.
I would recommend Aviva to a friend
Policy features and benefits
Value for money
Customer experience
Ease of purchase
4 / 5
22/05/2013
Whole process was done online, quick fast and easy.
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5 / 5
22/05/2013
best price on the net,but add on could be cheaper,cheers
I would recommend Aviva to a friend
Policy features and benefits
Value for money
Customer experience
Ease of purchase
4 / 5
21/05/2013
Did a lot of searching on compare sites but Aviva came out on top for ease, price and cover. Hope next years renewal is as good.
I would recommend Aviva to a friend
Policy features and benefits
Value for money
Customer experience
Ease of purchase
5 / 5
21/05/2013
On renewing my policy recently, I was happy to hear an English member of staff. He was confident and made feel as ease whilst he went through my renewal. A no fuss perfect transaction
I would recommend Aviva to a friend
Policy features and benefits
Value for money
Customer experience
Ease of purchase
5 / 5
21/05/2013
Excellent, easy to do and very helpful, was not a difficult process, and was a lot cheaper than previous insurer
I would recommend Aviva to a friend
Policy features and benefits
Value for money
Customer experience
Ease of purchase
5 / 5
21/05/2013
Happy with service received to date Insurance starts on the 28th may
I would recommend Aviva to a friend
Policy features and benefits
Value for money
Customer experience
Ease of purchase
3 / 5
21/05/2013
Initially things went smoothly, but attempts to correct errors in documentation details have proved to be extremely difficult. Although the correct information has been advised twice by telephone, I have received three sets of amended documentation all containing the same errors.
I would recommend Aviva to a friend
Policy features and benefits
Value for money
Customer experience
Ease of purchase
Hi, I've just sent you an email about this, if some of the details are still incorrect please let me know and i will do all I can to help
Dave, Aviva Online Team 