Car insurance for women

Car insurance from £196

We’re the only car insurer to share our customer claim reviews on our website, so now you can see for yourself before you buy

Excellent all round service, very professional from beginning to end, good service from the appointed repairer.

Yanto from Whitby

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

Defaqto 2016 five star motor insurance

Car insurance from £196 — 10% paid this for standard cover*

All our cover benefits and discounts are available to women and men.

Why choose us?

  • Up to 1/3 off with Aviva MultiCar when you add a second car or van — we expect 20% of our customers to get 1/3 off.**
  • You could save up to 20% online - 10% of customers are expected to receive the maximum saving. ***
  • Our UK team are available 24/7, 365 days a year if you need to make a claim.
  • Your UK Personal Claim Manager will ensure you are kept fully informed throughout your claim.
  • Following an accident we’ll be with you on average in less than 52 minutes to recover you and your car.
  • Our Defaqto 5 Star Rating provides you with independent expert reassurance about the quality of cover we provide.

* 10% of customers buying comprehensive car insurance with us from November 2015 to January 2016 paid this price or less for our standard cover (excluding optional extras). The price you will pay depends on individual circumstances, cover chosen and payment method.

** Up to 1/3 off applied to the cheaper of the two vehicle insurance premiums. Discount does not apply to optional extras. Maximum 1/3 discount available on policies with either one driver, or two drivers who are domestic partners using their vehicles only for social domestic and pleasure.

*** Discount depends on individual circumstances and does not apply to optional extras. Minimum price applies.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.5 / 5 from 9442 customer reviews

Rating breakdown

9442 reviews

  • 5 stars awarded by 6726 reviewers
  • 4 stars awarded by 1819 reviewers
  • 3 stars awarded by 285 reviewers
  • 2 stars awarded by 169 reviewers
  • 1 stars awarded by 443 reviewers

These reviews have been provided by customers who’ve made a claim or bought a motor insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Our 3 most recent reviews

Read all 9442 reviews

Fiat gave this product an overall rating of 2 / 5

Poor service

Paid for ..then had problems uploading no claims...got unhelpful emails and had to call them several times...sorted now and good price but has left a bitter taste

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
1 / 5
Ease of purchase
1 / 5

I'm sorry to see that you have not received the usual high level of service that we aim to provide our customers. I am currently liaising with our claims team to investigate what has happened and your feedback will be passed on to the relevant advisor(s). Thank you for taking the time to provide us with your review.

Mike, Aviva Online Team

Fiat

Chezza gave this product an overall rating of 5 / 5

Cheapest by far!!!

After getting many quotes, Aviva was the cheapest by far. It took minutes to purchase and was easy to follow online. I would definitely recommend Aviva to my friends and family

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Chezza

TheBarrista gave this product an overall rating of 3 / 5

Good Customer Service but lack of repairer choice

Prompt attention and good service. My only issue is the lack of Aviva authorised garages close to my address. The closest recommended garage was 20 miles away in Ipswich and at Ford dealership whereas my car is an Audi. There were no Audi approved options and to choose another garage would have cost me £200! I don't consider this reasonable at all.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Ease of claims process
4 / 5
Speed of resolution
4 / 5
Customer experience
4 / 5
Fairness
3 / 5

TheBarrista

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