United Kingdom > Existing customers
Online Servicing
Your Car or Home
If you are an Aviva Car or Home Insurance customer you can log into MyPolicy:
- View or download documents
- Renew at the click of a button
- Make changes to your policy around the clock
Your Savings, Investments, Pensions and Retirement
Securely access information about your Aviva Life Insurance, Investments or Pension products. With our service you can:
- Get information about your policies
- View up to date policy valuations
- See a history of transactions
Contact details for other products/services
Select your existing product or service for information on who to contact.
General enquiries
Phone us
Call 01603 622200 if you have a general query. For our joint protection telephone calls may be recorded.
Fax us
Our fax number is 01603 683659.
Our address
Aviva, PO Box 4, Surrey Street, Norwich, NR1 3NG.
Retrieve a quote
Please select a product:
Make a claim
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Trace Lost Policies
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Had a problem?
We are sorry we have disappointed you. If you do need to make a complaint about your Aviva policy, click the link below.
Have we delighted you?
We love to know when we’ve done something great. Hearing about the good stuff is as important to us as hearing about the bad stuff.