Existing customers

Select the policy you'd like to manage online:

Car or home

Existing customers with car or home insurance

If you have car or home insurance with us, you can log onto MyPolicy to:

  • Review or download your documents
  • Renew at the click of a button
  • Make changes to your policy

Read about the benefits of MyPolicy

These services are only available for Aviva direct insurance customers: these policies have a three letter prefix (such as MHO or MOT) followed by nine numeric digits.

Life, savings, investments, pensions and retirement

Existing customers with Life, savings, investments, pensions and retirement

Securely access information about your life insurance, investments or pension products.

With our service you can:

  • Get information about your policies
  • View up to date policy valuations
  • See a history of transactions

Health insurance
and protection

Existing customers with Health insurance and protection

Securely access information about your health insurance.

With our services you can:

  • Find out how to make a claim
  • Access policy documents
  • Read more about your cover
  • Use our medical helplines

Contact us

Get in contact with the right person to answer your queries, find out about your policy or just talk to us about how we can help you.

Car and motor insurance contacts Home insurance contacts Pensions and retirement contacts
Breakdown cover contacts Life insurance contacts Savings and investments contacts
Travel insurance contacts Health insurance contacts General enquiries contacts
Pet insurance contacts Personal accident contacts

Retrieve a quote

Please select a product:

Retrieve a Quote
 

Trace lost policies

Please select a product:

Trace lost policies
 

Make a claim

Please select a product:

Make a Claim
 

Had a problem?

We work really hard to develop great products and services around you. However, sometimes things can go wrong. If you want to make a complaint please click the link below.

Make a complaint

Have you had a good experience?

We'd love to hear from you if we've done a great job. Your feedback is an important tool in helping us guide and shape our business.

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Aviva Deals

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