Existing customers
Select the policy you'd like to manage online:
Car or home
If you have car or home insurance with us, you can log onto MyPolicy to:
- Review or download your documents
- Renew at the click of a button
- Make changes to your policy
Read about the benefits of MyPolicy
These services are only available for Aviva direct insurance customers: these policies have a three letter prefix (such as MHO or MOT) followed by nine numeric digits.
Life, savings, investments, pensions and retirement
Securely access information about your life insurance, investments or pension products.
With our service you can:
- Get information about your policies
- View up to date policy valuations
- See a history of transactions
Health insurance
and protection
Securely access information about your health insurance.
With our services you can:
- Find out how to make a claim
- Access policy documents
- Read more about your cover
- Use our medical helplines
Contact us
Get in contact with the right person to answer your queries, find out about your policy or just talk to us about how we can help you.
Retrieve a quote
Please select a product:
Trace lost policies
Please select a product:
Make a claim
Please select a product:
Had a problem?
We work really hard to develop great products and services around you. However, sometimes things can go wrong. If you want to make a complaint please click the link below.
Have you had a good experience?
We'd love to hear from you if we've done a great job. Your feedback is an important tool in helping us guide and shape our business.
Aviva Deals
Get the most out of being an Aviva customer - with our exclusive package of special offers and prize draws from a range of retail partners, as well as discounts on additional Aviva insurance products.
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