Optimum wellbeing services

Helping your employees get more out of life

Through Optimum, our private medical insurance for businesses with 250+ employees, your people get access to wellbeing services
A range of services to support your employees physical, mental and financial health
With the right wellbeing services, your people and your business can thrive

Support for your people, and your business

When you choose Optimum, our private medical insurance for 250+ employees, you also get access to a range of wellbeing services.

Your employees get everyday wellbeing support — financial, physical and mental — whenever they need it, so you can help keep your people happy, healthy, and thriving at work.

From better employee engagement to reduced absenteeism, our range of physical and mental health services will help your people look after themselves, and feel more motivated at work.

Wellbeing support at your fingertips

Whether they're struggling with stress or looking to get fit, your employees will get a range of support for their wellbeing with the Aviva Wellbeing app.

A GP in your pocket

Your employees get access to the Aviva Digital GP app, where they can book appointments 24/7, and most are available on the same day as their preferred booking time.

Support through menopause

Through the Aviva Digital GP app, your people can talk to a trained menopause health professional. With access to up to six 30-minute consultations and a symptom assessment tool, it helps you support your employees through menopause.

These wellbeing services, except the Stress Counselling helpline, are non-contractual benefits that Aviva could change or withdraw at any time.

To be eligible for Wellbeing services, your employees must be residents of Great Britain, Northern Ireland, the Channel Islands, or the Isle of Man.

What services are available through Optimum?

Aviva Digital GP*

Provided by Square Health, the Aviva Digital GP app puts expert health support at the touch of a button. With unlimited access to video consultations and repeat NHS prescriptions, your insured employees get access to a private GP around the clock.

Through the Aviva Digital GP app, your employees can:

View GP profiles to choose a GP, or book the same GP they have previously consulted with via the app in the last six months
Order repeat NHS prescriptions
Choose from collection or delivery of private prescriptions*
Add children under 16 years old to their Aviva Digital GP account, provided they are the parent or guardian and reside at the same address
Access consultation advice

*Whilst the prescription fee is waived, the patient will need to pay the dispensing pharmacy for the cost of medication. Delivery is subject to Royal Mail charge.

Aviva Line Manager Toolkit: Mental Health*

Make sure your managers know what to do when an employee’s struggling. With video modules and content all designed by clinicians, the Aviva Line Manager Toolkit: Mental Health helps your managers know how to support mental health in the workplace.

It’s available to both insured and uninsured line managers as part of an eligible Aviva scheme. From spotting the warning signs of poor mental health to putting reasonable adjustments in place, it’s there to help your managers feel more confident addressing mental wellbeing concerns.

Aviva Wellbeing*

If your employees want to sleep more, stress less, lose weight or get fit, the Aviva Wellbeing app can help them do it – one easy step at a time. They’ll find a wide range of health motivations, personalised hints and tips, and easy-to-follow action plans to reach their goals.

From tracking goals to rewards for progress, it gives your people access to:

Workplace challenges
Personalised hints and tips
Easy-to-follow action plans
Health-related content and recipes
Offers to reward progress

Get Active*

Support your employees' wellbeing and fitness goals with savings on online workouts, discounted lifestyle products and offers at over 4,000 health and fitness clubs. With regular exercise, your workforce could feel fitter, healthier, and happier – which can lead to better engagement and productivity for your business.

Find out more about Get Active.

Cancer Care with Get Active*

Through Cancer Care with Get Active, you can help your employees adjust if they or somebody close to them is diagnosed with cancer. Your insured employees can access discounted products and services to help with the daily living adjustments that a cancer diagnosis or treatment can bring, including experiences to enhance quality time spent with family and friends during periods of respite.

Find out more about Cancer Care with Get Active.

Mental health support*

Help your employees look after their mental health with a library of articles, information and videos. If your employees are struggling, we’ll signpost them to guidance across different aspects of mental health and how to improve mental wellbeing.

Whether it’s work-related stress, depression or anxiety, our mental health resources give your people online support when they need it across a range of issues. So, they can start to manage and improve their mental health, and come into work feeling better.

Stress Counselling helpline

Give your people a space to reach out for support when they’re stressed. Available 24/7, the Stress Counselling helpline connects your people to trained counsellors to help them work through any personal or work-related stress when they need it.

Your employees call a dedicated number for a confidential chat about anything that’s on their minds, whether it’s related to work or their personal life.

* These services are non-contractual and can be changed or withdrawn at any time.