Business Insurance
Public Liability Insurance
Claims
0345 030 7563
Monday to Friday 9am – 5pm
Update your policy or make a complaint
0800 302 9507
Monday to Friday 9am-6pm, including bank holidays
Access your policy documents
You can view or download your policy documents at any time.
For joint protection, we may record and/or monitor calls.
Business Vehicle and Van Insurance
General queries
0800 051 2382
Monday to Friday 9am-5pm
Queries about a quote
0800 260 0461
Monday to Friday 8am-8pm
Saturday 8:30am-5pm
Sunday 10am-4pm
Claims
0345 030 6925
24-hours a day, 365 days a year
For joint protection, we may record and/or monitor calls.
Buildings and Contents Insurance
Claims
0345 030 7074
24-hours a day, 365 days a year
Update your policy or make a complaint
0800 302 9507
Monday to Friday 9am-6pm, including bank holidays
Access your policy documents
You can view or download your policy documents at any time.
For joint protection, we may record and/or monitor calls.
Professional Indemnity Insurance
Claims
0207 157 2569
Monday to Friday 9am-5pm
Update your policy or make a complaint
0800 302 9507
Monday to Friday 9am-6pm, including bank holidays
Access your policy documents
You can view or download your policy documents at any time.
For joint protection, we may record and/or monitor calls.
Business Income Insurance
Claims
0345 030 7074
24-hours a day, 365 days a year
Update your policy or make a complaint
0800 302 9507
Monday to Friday 9am-6pm, including bank holidays
Access your policy documents
You can view or download your policy documents at any time.
For joint protection, we may record and/or monitor calls.
Employers’ Liability Insurance
Claims
0345 030 7074
24-hours a day, 365 days a year
Update your policy or make a complaint
0800 302 9507
Monday to Friday 9am-6pm, including bank holidays
For joint protection, we may record and/or monitor calls.
Tools, Stock and Business Equipment Insurance
Claims
0345 030 7074
24-hours a day, 365 days a year
Update your policy or make a complaint
0800 302 9507
Monday to Friday 9am-6pm, including bank holidays
Access your policy documents
You can view or download your policy documents at any time.
For joint protection, we may record and/or monitor calls.
Pension solutions
Employers
Existing customers
Contact your relationship manager, adviser or Aviva representative.
0800 145 5744
For queries about the Workplace Pension training or the administration of the scheme, please visit our training centre
Monday to Friday 9am-5pm
Financial advisers
General queries or transfer a scheme
Need some help? Give us a call or send an email with your query.
0800 151 2554
Monday to Friday 9am-5pm
Bookkeepers, accountants and payroll workers
Monday to Friday 9am-5pm
Manage your Workplace Pension scheme
MyAvivaBusiness
If you manage your Workplace Pension scheme online, log in to MyAvivaBusiness.
Alternatively, if you have a dedicated Aviva contact, get in touch with them directly.
Contact our Pensions de-risking team
Defined Benefit Solutions
Want to find out more about defined benefit pension de-risking? We’re happy to help. Here’s how you can get in touch:
Email us at: DBSteam@aviva.com
0800 051 3680
Monday to Friday: 9.00am - 5.00pm
For joint protection, we may record and/or monitor calls.
Business Health
Private Medical Insurance
Get a quote for 2-99 employees
0800 158 5182
Use reference: SME-NAT
Monday to Friday 9am-5pm
Monday to Friday 9am-5pm
24-hour GP helpline
0800 068 5822
24-hours a day, 365 days a year
24-hour stress counselling helpline
0800 092 3189
24-hours a day, 365 days a year
Claims
See how to make a claim for 2-249 employees or make a claim for 250+ employees if you have a Private Medical Insurance policy with us.
Manage your policy
Log in below to manage your policy.
For joint protection, we may record and/or monitor calls.
Group Critical Illness Insurance
Monday to Friday 9am-5pm
Monday to Friday 9am-5pm
For joint protection, we may record and/or monitor calls.
Group Income Protection Insurance
Monday to Friday 9am-5pm
Employee Assistance Program
As an additional benefit, Care First will give your employees access to different types of support to suit their needs.
0800 015 5630
24-hours a day, 365 days a year
Monday to Friday 9am-5pm
For joint protection, we may record and/or monitor calls.
Group Life Insurance
Monday to Friday 9am-5pm
Make a claim
You might be able to submit a claim online on behalf of your employee or their spouse/partner.
Alternatively, give us a call and we’ll send you a paper claims form.
01603 068 0715
Monday to Friday 9am-5pm
Make a complaint
If you’d like to make a complaint about your Group Life Insurance policy, please get in touch.
0800 404 954
Monday to Friday 9am-5pm
Write to:
Group Protection Complaints
Aviva Life – Pension UK Ltd
PO Box 540, Eastleigh, SO50 0ET
For joint protection, we may record and/or monitor calls.
Aviva Flex-pertise and Workplace Wellbeing
Monday to Friday 9am-5pm
For joint protection, we may record and/or monitor calls.
Health Cash Plan
General queries
0800 158 5190
Monday to Friday 9am-5pm
24-hour GP helpline
0800 068 5822
24-hours a day, 365 days a year
24-hour stress counselling helpline
0800 092 3189
24-hours a day, 365 days a year
Make a claim
0800 158 5191
Monday to Friday 9am-5pm
For joint protection, we may record and/or monitor calls.