Contact us


Get in touch – we’re here to help.

Business Insurance

Public Liability Insurance

Claims

0345 030 7563


Monday to Friday 9am – 5pm

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Business Vehicle and Van Insurance

General queries

0800 051 2382


Monday to Friday 9am-5pm

Queries about a quote

0800 260 0461


Monday to Friday 8am-8pm

Saturday 8:30am-5pm

Sunday 10am-4pm

Claims

0345 030 6925


24-hours a day, 365 days a year

For joint protection, we may record and/or monitor calls.

Buildings and Contents Insurance

Claims

0345 030 7074


24-hours a day, 365 days a year

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Professional Indemnity Insurance

Claims

0207 157 2569


Monday to Friday 9am-5pm

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Business Income Insurance

Claims

0345 030 7074


24-hours a day, 365 days a year

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Employers’ Liability Insurance

Claims

0345 030 7074


24-hours a day, 365 days a year

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents.

See my documents

For joint protection, we may record and/or monitor calls.

Tools, Stock and Business Equipment Insurance

Claims

0345 030 7074


24-hours a day, 365 days a year

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Workplace Pension

Employers

General queries

Need some help? Send us an email with your query to:

businesssolutions@aviva.co.uk

Existing customers

0800 145 5744

businesssolutions@aviva.co.uk

For queries about the Workplace Pension training or the administration of the scheme, please visit our training centre


Monday to Friday 9am-5pm

Financial advisers

General queries or transfer a scheme

Need some help? Give us a call or send an email with your query.

0800 151 2554

corporate@aviva.co.uk


Monday to Friday 9am-5pm

Bookkeepers, accountants and payroll workers

General queries

0800 151 2554

corporate@aviva.co.uk


Monday to Friday 9am-5pm

Manage your Workplace Pension scheme

MyAvivaBusiness

You can manage your Workplace Pension scheme online whenever you need to. Simply log in below.

Log in to MyAvivaBusiness

For joint protection, we may record and/or monitor calls.

Business Health

Private Medical Insurance

Get a quote for 2-99 employees

0800 158 5182

Use reference: SME-NAT


Monday to Friday 9am-5pm

Get a quote for 100+ employees

0800 001 4272

hcnd@aviva.com


Monday to Friday 9am-5pm

24-hour GP helpline

0800 068 5822


24-hours a day, 365 days a year

24-hour stress counselling helpline

0800 092 3189


24-hours a day, 365 days a year

Claims

See how to make a claim for 2-249 employees or make a claim for 250+ employees if you have a Private Medical Insurance policy with us.

For joint protection, we may record and/or monitor calls.

Group Critical Illness Insurance

For quotes and general queries

0800 145 5684

groupprotectionsalessupport@aviva.com


Monday to Friday 9am-5pm

Make a claim

0800 015 5723

groupciclaims@aviva.com


Monday to Friday 9am-5pm

For joint protection, we may record and/or monitor calls.

Group Income Protection Insurance

For quotes and general queries

0800 145 5684

groupprotectionsalessupport@aviva.com


Monday to Friday 9am-5pm

Employee Assistance Program

As an additional benefit, Care First will give your employees access to different types of support to suit their needs.

0800 015 5630


24-hours a day, 365 days a year

Claims or rehabilitation team

0800 142 2377

groupipclaims@aviva.com


Monday to Friday 9am-5pm

For joint protection, we may record and/or monitor calls.

Group Life Insurance

For quotes and general queries

0800 145 5684

groupprotectionsalessupport@aviva.com


Monday to Friday 9am-5pm

Make a claim

You might be able to submit a claim online on behalf of your employee or their spouse/partner.

Start a claim

Alternatively, give us a call and we’ll send you a paper claims form.

01603 068 0715

grouplifeclaims@aviva.com


Monday to Friday 9am-5pm

Make a complaint

If you’d like to make a complaint about your Group Life Insurance policy, please get in touch.

0800 404 954

grcomp@aviva.com

Monday to Friday 9am-5pm

Write to:
Group Protection Complaints
Aviva Life – Pension UK Ltd
PO Box 540, Eastleigh, SO50 0ET

For joint protection, we may record and/or monitor calls.

Aviva Flex-pertise and Workplace Wellbeing

For quotes and general queries

0800 145 5684

groupprotectionsalessupport@aviva.com


Monday to Friday 9am-5pm

For joint protection, we may record and/or monitor calls.

Health Cash Plan

General queries

0800 158 5190


Monday to Friday 9am-5pm

24-hour GP helpline

0800 068 5822


24-hours a day, 365 days a year

24-hour stress counselling helpline

0800 092 3189


24-hours a day, 365 days a year

Make a claim

0800 158 5191


Monday to Friday 9am-5pm

For joint protection, we may record and/or monitor calls.