Contact us


Get in touch – we’re here to help.

Business Insurance

Public Liability Insurance

Claims

0345 030 7563


Monday to Friday 9am – 5pm

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Business Vehicle and Van Insurance

General queries

0800 051 2382


Monday to Friday 9am-5pm

Queries about a quote

0800 260 0461


Monday to Friday 8am-8pm

Saturday 8:30am-5pm

Sunday 10am-4pm

Claims

0345 030 6925


24-hours a day, 365 days a year

For joint protection, we may record and/or monitor calls.

Buildings and Contents Insurance

Claims

0345 030 7074


24-hours a day, 365 days a year

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Professional Indemnity Insurance

Claims

0207 157 2569


Monday to Friday 9am-5pm

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Business Income Insurance

Claims

0345 030 7074


24-hours a day, 365 days a year

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Employers’ Liability Insurance

Claims

0345 030 7074


24-hours a day, 365 days a year

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents.

See my documents

For joint protection, we may record and/or monitor calls.

Tools, Stock and Business Equipment Insurance

Claims

0345 030 7074


24-hours a day, 365 days a year

Update your policy or make a complaint

0800 302 9507


Monday to Friday 9am-6pm, including bank holidays

Access your policy documents

You can view or download your policy documents at any time.

See my documents

For joint protection, we may record and/or monitor calls.

Pension solutions

Employers

General queries

Need some help? Send us an email with your query to:

businesssolutions@aviva.co.uk

Existing customers

Contact your relationship manager, adviser or Aviva representative.

0800 145 5744

businesssolutions@aviva.co.uk

For queries about the Workplace Pension training or the administration of the scheme, please visit our training centre


Monday to Friday 9am-5pm

Financial advisers

General queries or transfer a scheme

Need some help? Give us a call or send an email with your query.

0800 151 2554

corporate@aviva.co.uk


Monday to Friday 9am-5pm

Bookkeepers, accountants and payroll workers

General queries

0800 151 2554

corporate@aviva.co.uk


Monday to Friday 9am-5pm

Manage your Workplace Pension scheme

MyAvivaBusiness

If you manage your Workplace Pension scheme online, log in to MyAvivaBusiness.

Log in to MyAvivaBusiness

Alternatively, if you have a dedicated Aviva contact, get in touch with them directly.

Contact our Pensions de-risking team

Defined Benefit Solutions

Want to find out more about defined benefit pension de-risking? We’re happy to help. Here’s how you can get in touch:

Email us at: DBSteam@aviva.com

0800 051 3680


Monday to Friday: 9.00am - 5.00pm

For joint protection, we may record and/or monitor calls.

Business Health

Private Medical Insurance

Get a quote for 2-99 employees

0800 158 5182

Use reference: SME-NAT


Monday to Friday 9am-5pm

Get a quote for 100+ employees

0800 001 4272

hcnd@aviva.com


Monday to Friday 9am-5pm

24-hour GP helpline

0800 068 5822


24-hours a day, 365 days a year

24-hour stress counselling helpline

0800 092 3189


24-hours a day, 365 days a year

Claims

See how to make a claim for 2-249 employees or make a claim for 250+ employees if you have a Private Medical Insurance policy with us.

Manage your policy

Log in below to manage your policy.

Group HealthZone

International Health Insurance portal

For joint protection, we may record and/or monitor calls.

Group Critical Illness Insurance

For quotes and general queries

0800 145 5684

groupprotectionsalessupport@aviva.com


Monday to Friday 9am-5pm

Make a claim

0800 015 5723

groupciclaims@aviva.com


Monday to Friday 9am-5pm

For joint protection, we may record and/or monitor calls.

Group Income Protection Insurance

For quotes and general queries

0800 145 5684

groupprotectionsalessupport@aviva.com


Monday to Friday 9am-5pm

Employee Assistance Program

As an additional benefit, Care First will give your employees access to different types of support to suit their needs.

0800 015 5630


24-hours a day, 365 days a year

Claims or rehabilitation team

0800 142 2377

groupipclaims@aviva.com


Monday to Friday 9am-5pm

For joint protection, we may record and/or monitor calls.

Group Life Insurance

For quotes and general queries

0800 145 5684

groupprotectionsalessupport@aviva.com


Monday to Friday 9am-5pm

Make a claim

You might be able to submit a claim online on behalf of your employee or their spouse/partner.

Start a claim

Alternatively, give us a call and we’ll send you a paper claims form.

01603 068 0715

grouplifeclaims@aviva.com


Monday to Friday 9am-5pm

Make a complaint

If you’d like to make a complaint about your Group Life Insurance policy, please get in touch.

0800 404 954

grcomp@aviva.com

Monday to Friday 9am-5pm

Write to:
Group Protection Complaints
Aviva Life – Pension UK Ltd
PO Box 540, Eastleigh, SO50 0ET

For joint protection, we may record and/or monitor calls.

Aviva Flex-pertise and Workplace Wellbeing

For quotes and general queries

0800 145 5684

groupprotectionsalessupport@aviva.com


Monday to Friday 9am-5pm

For joint protection, we may record and/or monitor calls.

Health Cash Plan

General queries

0800 158 5190


Monday to Friday 9am-5pm

24-hour GP helpline

0800 068 5822


24-hours a day, 365 days a year

24-hour stress counselling helpline

0800 092 3189


24-hours a day, 365 days a year

Make a claim

0800 158 5191


Monday to Friday 9am-5pm

For joint protection, we may record and/or monitor calls.