Help and support
What can we help you with?
From looking after your cover to looking after yourself, we’ll help you get what you need.
Help with your policy
Manage your cover
Tick off your policy admin online, or get help over the phone.
Make a claim
If something’s gone wrong, we’ll help make it right. Claim online or chat to the team.
Revisit a quote
If you’ve got a quote from us already, pick up where you left off and get covered today.
Get support right away
Help with your money
Citizens Advice
Help and advice on money matters from banking to budgeting, credit cards to cost of living.
We’ve pledged £7m to Citizens Advice to help recruit around 50 new advisers. This means they can help and support as many as 250,000 more people through its phone lines, webchat and in communities who may not otherwise have been helped.
Money Advice Trust
A national charity helping you tackle debt and manage your money with confidence.
Its Business Debtline is the only free debt advice service for small business owners and self-employed people in the UK. A £2m pledge from us means it can add another team of advisers and manage an extra 25,000 calls and appointments.
Managing your money
Hints, tips and guides to weathering the financial storm.
Fraud
A helping hand to keep light fingers off your money.
Help with bereavement
Helping you through bereavement
Find your way through loss
What to do after someone dies
A guide to the practicalities
Help with your health and wellbeing
Macmillan Cancer Support
Our partnership with Macmillan means a Macmillan clinical nurse specialist can confirm a cancer diagnosis, helping to pay some cancer claims quicker. In addition to this, our claims teams have received specialist training from Macmillan, and they can point you to the emotional, clinical and financial support the charity offer.
Health matters
Tips and guidance on looking after yourself and others
Battling burnout
A guide to squashing stress
The Aviva guide to life
Essential guides and info to help keep you at your best
Power of Attorney
Our guide to help you find out all you need to know about Power of Attorney.
Help with Aviva
Accessibility
See and hear us in a way that suits you.
SignLive
A free British Sign Language interpreter for your car, home insurance and pension questions.
More support
Our team’s ready to solve your access problems.
Download the MyAviva app
The MyAviva app is a simple way to view and manage your insurance, savings and investments on the go – 24 hours a day, seven days a week.