Help and support

You've come to the right place

What would you like to do?

Whether you want to ask a question about your policy or need to get something done, please select an option below to solve your problem.

Contact us

Find out how to get in touch with us if you’re looking for help or support.

Get contact details

Claims

See what you'll need to do to make a claim online, and how to get in touch if you prefer to speak with us over the phone.

Explore claims online and over the phone

Retrieve a quote

If you’ve been given a quote for one of our insurance products, you can find it quickly and easily with our retrieval service.

Retrieve your quote

Manage your policies

You can manage most of our policies in MyAviva. But for those you can’t please find out what you can do here and how to get in touch.

Manage policies

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

Go to COVID-19 support

Download the MyAviva app

The MyAviva app is a simple way to view and manage your insurance, savings and investments on the go – 24 hours a day, seven days a week.

Get the MyAviva app