Find your pension type
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. Our opening hours may be different depending on which team you need to speak to.
Workplace pensions
Manage the pension provided to you by your employer.
Log into MyAviva
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension
- Manage your beneficiaries
Log into MyWorkplace
If you have a Workplace pension with an account number starting with "GS", or a membership number starting with "F".
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension
You may need your policy number if you have never accessed your account online before.
Phone us
- If you're approaching retirement, discuss your options
- Ask any other questions about your pension
Still with this employer
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
With different employer now
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
Pension Portfolio
You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.
MyAviva
Call us if you no longer have a financial adviser
Monday to Friday: 8:30am - 5:30pm
Saturday and Sunday: Closed
Applied for pension by phone/post/in person
Log into MyAviva
- Change your details
- Check your pension value
- Change your retirement age or beneficiaries
- Switch funds and see their performance
- Change regular payments
- Make single payments
You may need your policy number if you have never accessed your account online before. You will find your policy number on your policy documents or your Annual Benefits Statement.
Talk to us
- If you're approaching retirement, discuss your options
- Ask any questions about your pension
Applied for Aviva Pension online
Find out more about our Aviva Pension.
Log into MyAviva
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension or change regular payments
- Change your retirement age
If you’re over 55 (57 from 6 April 2028 unless you have a protected pension age) you can also take a one-off payment or set up a regular income.
Visit the MoneyHelper website or call 0800 138 3944 for details.
You may need your policy number if you have never accessed your account online before.
Talk to us
- Ask any other questions about your account
- From 55 (57 from 6 April 2028 unless you have a protected pension age), change the frequency or amount of your regular drawdown payments if you’ve taken that option
Consolidate your pension pots with confidence
If you're a current Aviva Pension customer and are thinking about transferring your old pensions to us, we will:
- Instantly let you know if you're eligible to use our service.
- Get your pensions checked for any benefits you may lose, and any exit fees you may have to pay, if you leave your current provider.
- Show your results in plain English, helping you make an informed decision about your next steps.
- Offer you a simple, online transfer process.
The value of a pension can fall as well as rise and you could get back less than transferred. You may need to obtain advice for which a fee will be charged.
Fixed Term Retirement Plan
Please get in touch with our team to manage your account.
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Looking for something else?
We’ve got further information about managing annuities and equity release.
Manage your annuity policy
Find out how to manage your policy if you’re an existing annuity customer.
Retirement articles
Take a look at our library of helpful articles and guides.
Checking your National Insurance record for gaps
Discover how you can close the gap if you have missed contributions.
Mind the (pension) gap
If you’re worried about gaps in your private or state pension contributions, we’ve got some tips that will keep your pension pot topped up. Find out more here.
Should I pay extra into my workplace pension?
Things to think about when deciding whether to make additional payments into a workplace or a personal pension.
Stop your pension from running out early
Before taking an income from your pension pot, make sure there's enough in there to see you through retirement.
What's pension tax relief all about?
Understand how pension tax relief works, what it's based on and the impact it has on paying into your pension.
What is a pension?
Understanding how different types of pensions work may help you decide which one (or ones) might suit you.
How much should you pay into your pension?
Considering how much you’ll need for a comfortable retirement will help you decide how much to pay into your pension.
Flexible pension withdrawals: 7 factors to consider
With greater flexibility over our pension savings in retirement, there’s more to consider before making one of the biggest financial decisions of your life.
Things to consider to make your pension last
How to make your retirement savings last a lifetime when taking a flexible income using drawdown.
A decade by decade guide to retirement saving
Depending on how close (or far) you are from retirement, see what you can do to make the most of your pension savings.
What happens to your pension when you die?
If you’re thinking about how you can provide for your loved ones, find out if and how your pension can be passed on.
How the State Pension works
Knowing whether you’ll be entitled to a State Pension and how much you’ll get is helpful when you’re retirement planning.
How long will retirement be?
It's difficult to know for definite. But there are things you can think about to help you plan more effectively.
Why pay into your pension early?
Sorting out your pension may not be at the top of your to-do list. But if you get things up and running sooner, it could work out better for you later.
Six simple tricks to help you boost your pension
Giving your pension savings a little push can make a big difference. So take a look at our six tricks which could give it that boost.