Find your pension type

We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.

If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. Our opening hours may be different depending on which team you need to speak to.

Workplace pensions

Manage the pension provided to you by your employer.

Log into MyAviva

If your pension scheme number begins with "TK" or "SP"
  • Check your pension value and transaction history
  • See your pension documents
  • Change your details
  • Switch funds and see their performance
  • Make a single payment into your pension
  • Manage your beneficiaries

Log into MyWorkplace

If you have a Workplace pension with an account number starting with "GS", or a membership number starting with "F".

  • Check your pension value and transaction history
  • See your pension documents
  • Change your details
  • Switch funds and see their performance
  • Make a single payment into your pension

You may need your policy number if you have never accessed your account online before.

Phone us

  • If you're approaching retirement, discuss your options
  • Ask any other questions about your pension

Still with this employer

0800 145 5744

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

With different employer now

0800 158 3142

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Pension Portfolio

You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.

Call us if you no longer have a financial adviser

0800 068 2170

Monday to Friday: 8:30am - 5:30pm

Saturday and Sunday: Closed

Applied for pension by phone/post/in person

Log into MyAviva

With many of our policies you will be able to log into MyAviva and do the following:
  • Change your details
  • Check your pension value
  • Change your retirement age or beneficiaries
  • Switch funds and see their performance
  • Change regular payments
  • Make single payments

You may need your policy number if you have never accessed your account online before. You will find your policy number on your policy documents or your Annual Benefits Statement.

Talk to us

  • If you're approaching retirement, discuss your options
  • Ask any questions about your pension

Phone us

0800 158 3142

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Applied for Aviva Pension online

Find out more about our Aviva Pension.

Log into MyAviva

  • Check your pension value and transaction history
  • See your pension documents
  • Change your details
  • Switch funds and see their performance
  • Make a single payment into your pension or change regular payments
  • Change your retirement age

If you’re over 55 (57 from 6 April 2028 unless you have a protected pension age) you can also take a one-off payment or set up a regular income.

Visit the MoneyHelper website or call 0800 138 3944 for details.

You may need your policy number if you have never accessed your account online before.

Talk to us

  • Ask any other questions about your account
  • From 55 (57 from 6 April 2028 unless you have a protected pension age), change the frequency or amount of your regular drawdown payments if you’ve taken that option

Phone us

0800 285 1088

Monday to Friday: 8:00am - 5:30pm

Saturday and Sunday: Closed

Find and combine your pensions

If you've lost track of your pensions, our free Find and Combine service could hunt them down. No pension is too small and we’ll check for certain benefits and fees too. Then if you like, you can bring them together. Capital at risk.

Fixed Term Retirement Plan

Please get in touch with our team to manage your account.

Phone us

0800 285 1091

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Looking for something else?

We’ve got further information about managing annuities and equity release.

Retirement articles

Take a look at our library of helpful articles and guides.