Managing your pension
Stay in control of your retirement
Find your pension type
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.
Workplace pensions
Manage the pension provided to you by your employer.
Aviva
Find out more about our workplace pension.
You may need your policy number if you have never accessed your account online before.
Phone us
- Discuss taking income drawdown
- Set up an annuity
- Ask any other questions about your pension
Still with this employer
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
With different employer now
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We’re adding ex-Friends Life policies to MyAviva all the time. We’ll let you know when your policy becomes available.
Pension Portfolio
You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.
Call us if you no longer have a financial adviser
Monday to Friday: 8:30am - 5:30pm
Applied for pension offline
Aviva
Find out more about our Personal and Stakeholder Pensions.
You may need your policy number if you have never accessed your account online before. You will find your policy number on your policy documents or your Annual Benefits Statement.
Talk to us
- Discuss taking income drawdown
- Set up an annuity
- Ask any questions about your pension
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We're adding ex-Friends Life policies to MyAviva all the time. We'll let you know when your policy becomes available.
Applied for Aviva Pension online
Aviva
Find out more about our Aviva Pension.
Log in to MyAviva
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension or change regular payments
- Change your retirement age
If you’re over 55 you can also take a one-off payment or set up a regular income.
You may need your policy number if you have never accessed your account online before.
Talk to us
- Ask any other questions about your account
- From age 55, change the frequency or amount of your regular drawdown payments if you’ve taken that option
Fixed Term Retirement Plan
Please get in touch with our team to manage your account.
Phone us
Monday to Friday: 9:00am - 5:00pm
Looking for something else?
We’ve got further information about managing annuities and equity release.
Retirement articles
Take a look at our library of helpful articles and guides.
Happy 100th birthday, pensions tax relief
Tax relief is one of the biggest attractions of saving in a pension. As it celebrates its 100th anniversary in 2021, we explain what pension tax relief is and what’s in it for you.
Pensions tax relief explained
Take control of retirement planning
When it comes to your retirement plans, knowing what to do first can be a challenge. So let us give you a hand – our six-point checklist is a good place to start.
Get planning
Should you move your pensions into one pot?
Five reasons you might want to think about moving your pensions into one place.
Could it work for you?
Pension scams to look out for
With so many scammers around, there are things you can look out for to keep your hard-earned pension money safe.
Spot the scams
Why tracking your pensions is important
Read more
Abridged advice for defined benefit pension transfers
Read more
What's pension tax relief all about?
Understand how pension tax relief works, what it's based on and the impact it has on paying into your pension.
More on pension tax relief
New year, new budget
Read more
How the State Pension works
Knowing whether you’ll be entitled to a State Pension and how much you’ll get is helpful when you’re retirement planning.
Learn about the State Pension
Budgeting for retirement
See how you can make your pension money go further so you can get the retirement you've planned for.
Get budgeting
Managing investment risk
Read more
Budgeting for retirement
Four lifestyle changes to prevent your pension pot draining.
See budgeting ideas
Lifetime care advice & support
These organisations provide help, support and advice for anyone needing or providing long-term care.
Additional support
An introduction to Abridged advice
An introduction to abridged advice, for defined benefit pension transfers
Read more
Six simple tricks to help you boost your pension
Giving your pension savings a little push can make a big difference. So take a look at our six tricks which could give it that boost.
See how to save more
When do annuities make sense?
Annuities can provide a stable income for your retirement, but they aren’t the only option. Find out if they’re the right choice for you.
Make sense of it all