Find your pension type
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
Workplace pensions
Manage the pension provided to you by your employer.
Aviva
Find out more about our workplace pension.
You may need your policy number if you have never accessed your account online before
Phone us
- Discuss taking income drawdown
- Set up an annuity
- Ask any other questions about your pension
Still with this employer
Monday to Friday: 8:00am - 5:30pm
With different employer now
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday: 10:00am - 4:00pm
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We’re adding ex-Friends Life policies to MyAviva all the time. We’ll let you know when your policy becomes available.
Pension Portfolio
You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.
Call us if you no longer have a financial adviser
Monday to Friday: 8:30am - 5:30pm
Applied for pension offline
Aviva
Find out more about our Personal and Stakeholder Pensions.
Talk to us
- Discuss taking income drawdown
- Set up an annuity
- Ask any questions about your pension
Phone us
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday: 10:00am - 4:00pm
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We're adding ex-Friends Life policies to MyAviva all the time. We'll let you know when your policy becomes available.
Applied for Aviva Pension online
Aviva
Find out more about our Aviva Pension.
Log in to MyAviva
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension or change regular payments
- Change your retirement age
If you’re over 55 you can also take a one-off payment or set up a regular income.
You may need your policy number if you have never accessed your account online before.
Talk to us
- Ask any other questions about your account
- From age 55, change the frequency or amount of your regular drawdown payments if you’ve taken that option
Fixed Term Retirement Plan
Please get in touch with our team to manage your account.
Phone us
Monday to Friday: 9:00am - 5:00pm
Looking for something else?
We’ve got further information about managing annuities and equity release.
Important information
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.
Retirement articles
Take a look at our library of helpful articles and guides.
Why tracking and tracing your pension is important
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Where to put your money when you’re saving
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Inheritance tax – what's your future worth?
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Why we’ve won Best Equity Release Lender seven years in a row
We’ve just won Best Equity Release Lender and Best Equity Release Lender Customer Service at the 2020 What Mortgage Awards!
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The world of pensions
Understanding how different types of pensions work may help you decide which one (or ones) might suit you.
Get to grips with pensions
Coronavirus and your retirement
If you’re planning to retire in 2020, we explain how the coronavirus pandemic could affect your pension.
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Is your retirement age on target?
Blackadder’s Baldrick was famous for having one. But do you have a plan, cunning or otherwise, for your retirement age?
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Need a helping hand with your finances?
Financial guidance is free and helps you understand what you could do with your money.
Read more
Need a helping hand with your finances?
Financial guidance is free and helps you understand what you could do with your money.
Read more
Stop your pension from running out early
Before taking an income from your pension pot, make sure there's enough in there to see you through retirement.
Stay on top of your pension pot
What is equity release?
Equity release is a big financial commitment, so understanding what it would mean for you and your family is really important.
Understanding equity release
Pensions for the self-employed
Don’t let saving for your future slip any further down your priority list: here’s what you need to know about paying into a pension if you’re self-employed.
What you need to know
Is it ever too late to start saving?
No matter your age, with a workplace pension you'll benefit from a tax-free lump sum and maybe even employer contributions.
See how to save even more
Busting those equity release myths
There are a lot of ifs and buts surrounding our equity release product. We're here to help you separate the facts from the fiction.
Bust those myths
Busting those equity release myths
There are a lot of ifs and buts surrounding our equity release product. We're here to help you separate the facts from the fiction.
Bust those myths
Find your lost pensions
Keeping track of pensions from jobs gone by can be tricky. But pinning down those lost pensions may make it easier when you’re retirement planning.
Track your pensions