Find your pension type
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
Workplace pensions
Manage the pension provided to you by your employer.
Aviva
Find out more about our workplace pension.
You may need your policy number if you have never accessed your account online before
Phone us
- Discuss taking income drawdown
- Set up an annuity
- Ask any other questions about your pension
Still with this employer
Monday to Friday: 8:00am - 5:30pm
With different employer now
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday: 10:00am - 4:00pm
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We’re adding ex-Friends Life policies to MyAviva all the time. We’ll let you know when your policy becomes available.
Pension Portfolio
You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.
Call us if you no longer have a financial adviser
Monday to Friday: 8:30am - 5:30pm
Applied for pension offline
Aviva
Find out more about our Personal and Stakeholder Pensions.
Talk to us
- Discuss taking income drawdown
- Set up an annuity
- Ask any questions about your pension
Phone us
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday: 10:00am - 4:00pm
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We're adding ex-Friends Life policies to MyAviva all the time. We'll let you know when your policy becomes available.
Applied for Aviva Pension online
Aviva
Find out more about our Aviva Pension.
Log in to MyAviva
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension or change regular payments
- Change your retirement age
If you’re over 55 you can also take a one-off payment or set up a regular income.
You may need your policy number if you have never accessed your account online before.
Talk to us
- Ask any other questions about your account
- From age 55, change the frequency or amount of your regular drawdown payments if you’ve taken that option
Fixed Term Retirement Plan
Please get in touch with our team to manage your account.
Phone us
Monday to Friday: 9:00am - 5:00pm
Looking for something else?
We’ve got further information about managing annuities and equity release.
Important information
For our joint protection, phone calls may be monitored, recorded and saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.
Retirement articles
Take a look at our library of helpful articles and guides.
Are you making the most of your pension tax relief?
Everyone’s entitled to tax relief when they pay into a pension. Even non-taxpayers. So, what can you pay in and how much tax relief will you get?
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Explore financial advice with confidence
This short video explains how our financial advice service works, the value and benefits, and how easy it is to arrange a no-obligation chat to decide on the next step.
Watch our video and learn the process
We've made a huge difference to Jennifer
Jennifer wasn't keen on taking financial advice at first. Find out how we changed her mind and soon put her in a much better financial position.
The final piece of the puzzle
6 ways to take control of your retirement planning
When planning your retirement, there are lots of things to consider, so here’s a checklist to get you started.
Use the checklist
Stop your pension from running out early
How to make your retirement savings last a lifetime when taking a flexible income using drawdown.
Take control back
Flexible pension withdrawals: 7 factors to consider
With greater flexibility over our pension savings in retirement, there’s more to consider before making one of the biggest financial decisions of your life.
Be prepared
When could equity release be the right solution?
We explain the different options for equity release, looking at the pros and cons of lifetime mortgages and home reversion plans.
Read more
Understanding your pension statement
Learn how to read your pension statement to plan your finances, understand charges, explore your investments and more.
Your pension statements explained
What is equity release?
Equity release is a big financial commitment, so understanding what it would mean for you and your family is really important.
Understanding equity release
The value of financial advice
Where do you begin when it comes to seeking financial advice? Explore the difference between advice and guidance, independent and restricted in our financial advice guide.
Explore more
Find your lost pensions
If you think you may have lost track of a pension pot, you shouldn’t worry. There’s a free government agency here to help.
Discover more
The world of pensions
Find out about the different types of pension and how they can help you enjoy a happy and secure retirement.
Learn about pensions
Pensions jargon buster
Some pension terms can be a bit technical – or a bit vague. Don’t worry, we’re here to help.
Understand your pension
How the State Pension works
Discover when you can claim your State Pension and how much it’s likely to be worth.
Find out how your State Pension works
What is a lifetime mortgage?
Wondering what a lifetime mortgage is, and if it's suitable for you? This video explains what you need to consider when thinking about a lifetime mortgage.
Discover more
Retiring abroad
Choosing a destination: cost of living, buying a property and healthcare.
What to consider