Find your pension type
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
Workplace pensions
Manage the pension provided to you by your employer.
Aviva
Find out more about our workplace pension.
You may need your policy number if you have never accessed your account online before
Phone us
- Discuss taking income drawdown
- Set up an annuity
- Ask any other questions about your pension
Still with this employer
Monday to Friday: 8:00am - 5:30pm
With different employer now
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday: 10:00am - 4:00pm
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We’re adding ex-Friends Life policies to MyAviva all the time. We’ll let you know when your policy becomes available.
Pension Portfolio
You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.
Call us if you no longer have a financial adviser
Monday to Friday: 8:30am - 5:30pm
Applied for pension offline
Aviva
Find out more about our Personal and Stakeholder Pensions.
Talk to us
- Discuss taking income drawdown
- Set up an annuity
- Ask any questions about your pension
Phone us
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday: 10:00am - 4:00pm
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We're adding ex-Friends Life policies to MyAviva all the time. We'll let you know when your policy becomes available.
Applied for Aviva Pension online
Aviva
Find out more about our Aviva Pension.
Log in to MyAviva
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension or change regular payments
- Change your retirement age
If you’re over 55 you can also take a one-off payment or set up a regular income.
You may need your policy number if you have never accessed your account online before.
Talk to us
- Ask any other questions about your account
- From age 55, change the frequency or amount of your regular drawdown payments if you’ve taken that option
Fixed Term Retirement Plan
Please get in touch with our team to manage your account.
Phone us
Monday to Friday: 9:00am - 5:00pm
Looking for something else?
We’ve got further information about managing annuities and equity release.
Important information
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.
Retirement articles
Take a look at our library of helpful articles and guides.
What is equity release?
Equity release is a big financial commitment, so understanding what it would mean for you and your family is really important.
Understanding equity release
Pensions for the self-employed
Don’t let saving for your future slip any further down your priority list: here’s what you need to know about paying into a pension if you’re self-employed.
What you need to know
Is it ever too late to start saving?
No matter your age, with a workplace pension you'll benefit from a tax-free lump sum and maybe even employer contributions.
See how to save even more
Busting those equity release myths
There are a lot of ifs and buts surrounding our equity release product. We're here to help you separate the facts from the fiction.
Bust those myths
Find your lost pensions
Keeping track of pensions from jobs gone by can be tricky. But pinning down those lost pensions may make it easier when you’re retirement planning.
Track your pensions
Thinking about taking an income from your personal or workplace pension?
We look at the things to consider before you take your money from your personal or workplace pension, including the potential impact of coronavirus on your pension fund.
Read more
The pandemic and your workplace pension
If you’re wondering what the coronavirus pandemic could mean for your workplace pension, read on.
Read more
Has lockdown affected your monthly budget?
Lockdown has brought many changes to our lives, but how has it changed your spending and saving habits?
Read more
Understanding your pension statement
What’s in your pension statement and how often is comes will all depend on the type of pension you have.
Get to know your statement
Pension scams to look out for
With so many scammers around, there are things you can look out for to keep your hard-earned pension money safe.
Spot the scams
Understanding inheritance tax
Planning what to leave your loved ones? See if you can reduce any inheritance tax that may be due.
Get to grips with inheritance tax
Are you paying more tax than you need to?
There are practical things you can do to reduce your tax bill to make year-end tax planning much less taxing.
Get tips on tax
Investing in property to fund retirement
Food for thought if you’re considering renting out a property to fund your retirement or you’re already a private landlord.
More on renting properties
Make the most of pension tax relief
See how to make the most of the tax relief you get from the government for paying into your pension.
Maximise your tax relief
How much income will you need?
When you’re retirement planning, having a clear idea about how much income you’ll need – and for how long – is key.
See how much you'll need
Moving your pension into one pot
Transferring all your pensions into one could save time and provide a clearer picture when you’re making retirement plans.
More on transferring your pension