Find your pension type
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.
Workplace pensions
Manage the pension provided to you by your employer.
Aviva
Find out more about our workplace pension.
You may need your policy number if you have never accessed your account online before.
Phone us
- Discuss taking income drawdown
- Set up an annuity
- Ask any other questions about your pension
Still with this employer
Monday to Friday: 8:00am - 5:30pm
With different employer now
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday: 10:00am - 4:00pm
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We’re adding ex-Friends Life policies to MyAviva all the time. We’ll let you know when your policy becomes available.
Pension Portfolio
You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.
Call us if you no longer have a financial adviser
Monday to Friday: 8:30am - 5:30pm
Applied for pension offline
Aviva
Find out more about our Personal and Stakeholder Pensions.
You may need your policy number if you have never accessed your account online before. You will find your policy number on your policy documents or your Annual Benefits Statement.
Talk to us
- Discuss taking income drawdown
- Set up an annuity
- Ask any questions about your pension
Phone us
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday: 10:00am - 4:00pm
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
We're adding ex-Friends Life policies to MyAviva all the time. We'll let you know when your policy becomes available.
Applied for Aviva Pension online
Aviva
Find out more about our Aviva Pension.
Log in to MyAviva
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension or change regular payments
- Change your retirement age
If you’re over 55 you can also take a one-off payment or set up a regular income.
You may need your policy number if you have never accessed your account online before.
Talk to us
- Ask any other questions about your account
- From age 55, change the frequency or amount of your regular drawdown payments if you’ve taken that option
Fixed Term Retirement Plan
Please get in touch with our team to manage your account.
Phone us
Monday to Friday: 9:00am - 5:00pm
Looking for something else?
We’ve got further information about managing annuities and equity release.
Retirement articles
Take a look at our library of helpful articles and guides.
New year, new budget
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How the State Pension works
Knowing whether you’ll be entitled to a State Pension and how much you’ll get is helpful when you’re retirement planning.
Learn about the state pension
Budgeting for retirement
See how you can make your pension money go further so you can get the retirement you've planned for.
Get budgeting
Managing investment risk
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Happy 100th birthday, pensions tax relief
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Lifetime care advice & support
These organisations provide help, support and advice for anyone needing or providing long-term care.
Additional support
An introduction to Abridged advice
Read more
Six simple tricks to help you boost your pension
Giving your pension savings a little push can make a big difference. So take a look at our six tricks which could give it that boost.
See how to save more
When do annuities make sense?
Annuities can provide a stable income for your retirement, but they aren’t the only option. Find out if they’re the right choice for you.
Make sense of it all
What happens to your pension when you die?
If you’re thinking about how you can provide for your loved ones, find out if and how your pension can be passed on.
Your pension
Don't pay too much tax in retirement
Did you realise you still pay income tax after you’ve retired? Find out what you need to know — and how it affects your retirement options here.
Discover more on tax in retirement
Add a beneficiary to your pension
See what you can do to help your pension money go to the right person - in case you're not here.
Learn why to add a beneficiary
Taking part of your pension
There are a few different ways to take your money as you approach retirement. See your options on withdrawing part of your pension money.
Take some of your money
What if I need care?
There are different options if you need long term care when you retire. Take a look to consider how much they might cost.
Needing care
What to do after someone dies
Find out what you need to do in the days and weeks following a death, as well as some longer-term considerations.
Bereavement advice
Find your lost pensions
Keeping track of pensions from jobs gone by can be tricky. But pinning down those lost pensions may make it easier when you’re retirement planning.
Track your pensions