Find your pension type
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.
Workplace pensions
Manage the pension provided to you by your employer.
Aviva
Find out more about our workplace pension.
You may need your policy number if you have never accessed your account online before.
Phone us
- Discuss taking income drawdown
- Set up an annuity
- Ask any other questions about your pension
Still with this employer
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
With different employer now
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
Ex-Friends Life
Manage your pension online
You’ll need your policy number if you’ve never accessed your account online before.
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
Pension Portfolio
You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.
Call us if you no longer have a financial adviser
Monday to Friday: 8:30am - 5:30pm
Applied for pension by phone/post/in person
Aviva
Find out more about our Personal and Stakeholder Pensions.
You may need your policy number if you have never accessed your account online before. You will find your policy number on your policy documents or your Annual Benefits Statement.
Talk to us
- Discuss taking income drawdown
- Set up an annuity
- Ask any questions about your pension
Ex-Friends Life
Phone us
If you can’t find the answer you need online, please find the contact details for your policy and get in touch.
Applied for Aviva Pension online
Aviva
Find out more about our Aviva Pension.
Log in to MyAviva
- Check your pension value and transaction history
- See your pension documents
- Change your details
- Switch funds and see their performance
- Make a single payment into your pension or change regular payments
- Change your retirement age
If you’re over 55 you can also take a one-off payment or set up a regular income.
You may need your policy number if you have never accessed your account online before.
Talk to us
- Ask any other questions about your account
- From age 55, change the frequency or amount of your regular drawdown payments if you’ve taken that option
Phone us
Monday to Friday: 8:00am - 6:00pm
Fixed Term Retirement Plan
Please get in touch with our team to manage your account.
Phone us
Monday to Friday: 9:00am - 5:00pm
Looking for something else?
We’ve got further information about managing annuities and equity release.
Retirement articles
Take a look at our library of helpful articles and guides.
How the State Pension works
Knowing whether you’ll be entitled to a State Pension and how much you’ll get is helpful when you’re retirement planning.
Learn about the State Pension
Six simple tricks to help you boost your pension
Giving your pension savings a little push can make a big difference. So take a look at our six tricks which could give it that boost.
See how to save more
What is a pension?
Understanding how different types of pensions work may help you decide which one (or ones) might suit you.
Get to grips with pensions
What you need to know about defined benefit transfers
If you have a defined benefit pension, you may be able to transfer it into a more common type of pension.
Find out more
Take control of retirement planning
When it comes to your retirement plans, knowing what to do first can be a challenge. So let us give you a hand – our six-point checklist is a good place to start.
Get planning
What's pension tax relief all about?
Understand how pension tax relief works, what it's based on and the impact it has on paying into your pension.
More on pension tax relief
What happens to your pension when you die?
If you’re thinking about how you can provide for your loved ones, find out if and how your pension can be passed on.
Your pension
How long will retirement be?
It's difficult to know for definite. But there are things you can think about to help you plan more effectively.
See how to plan for retirement
Is your retirement age on target?
Blackadder’s Baldrick was famous for having one. But do you have a plan, cunning or otherwise, for your retirement age?
Read more
Stop your pension from running out early
Before taking an income from your pension pot, make sure there's enough in there to see you through retirement.
Stay on top of your pension pot
Pensions for the self-employed
Don’t let saving for your future slip any further down your priority list: here’s what you need to know about paying into a pension if you’re self-employed.
What you need to know
Why pay into your pension early?
Sorting out your pension may not be at the top of your to-do list. But if you get things up and running sooner, it could work out better for you later.
See why to start early
Should I pay extra into my workplace pension?
Understand the pros and cons behind putting your pension savings into a workplace pension versus paying into a personal one instead.
Read the pros and cons
ISAs vs pensions
Explore the features and benefits of ISAs and pensions to help you work out what’s going to work hardest for your retirement savings.
Compare now
A decade by decade guide to retirement saving
Depending on how close (or far) you are from retirement, see what you can do to make the most of your pension savings.
See if you're on track
Things to consider to make your pension last
How to make your retirement savings last a lifetime when taking a flexible income using drawdown.
Take control back