What is life insurance?
Life insurance helps give your family financial protection should you pass away within the policy term. It lets you leave a lump sum behind – helping your loved ones maintain their living standards or pay mortgage costs.
It’s up to you how much cover you want. Our flexible protection is available from just £5 a month, and we’ll ask as few as 5 questions once you’ve got a quote to understand if we can offer you cover.
Claims you can count on
We paid out 98.9% of life insurance claims in 2018
Flexible cover length
Choose how long you’d like your cover to last, anywhere from 1 to 50 years
Quick and simple cover
Most customers get a quote and decision in just over 5 minutes
How does life insurance work?
Our cover pays out a cash lump sum if you pass away or you’re diagnosed with a terminal illness where you’re not expected to live longer than 12 months. Everyone’s circumstances are different – but here’s a few things to think about before you take out cover.
Do you need life insurance?
Take the time to consider how much money your loved ones might need to maintain their living standards if you were to pass away. This might include costs such as bills, mortgage repayments, school fees and any other dents you might need to repay.
How long do I need cover for?
When it comes to how long you need cover for, think about how long your kids will need financial support, or when your other half might retire.
Joint or separate life insurance policy?
If you and your partner would like combined cover, you can take out a joint policy. This pays out once and won’t provide cover for the second person after the first passes away.
You can also both take out two separate policies. So once we pay out for one person their policy will end – but the second person’s policy will continue.
Discover more about choosing between joint and separate policies with our helpful article.
Our different types of cover
We offer 2 different types of life cover: level cover and decreasing cover. Both are term insurance policies – meaning they protect your loved ones for a fixed amount of time.
The type of cover you want may depend on who you want to protect and how much you’d like to pay each month.
Level cover
Choose a lump sum to leave behind for your loved ones, and select how long you want your cover to run for. You’ll then pay the same amount each month until your policy ends.
This lump sum can help to maintain the living standards of loved ones. It could be used to pay off an interest-only mortgage, or go towards general living costs and monthly outgoings, such as rent.
- Level cover could be a good option if you’re looking to:
- Cover your salary
- Maintain your loved ones’ living standards
- Help with health and living costs if you become terminally ill
- Pay your children’s school or university fees
- Continue to keep up mortgage repayments
- Pay off an interest-only mortgage
Protecting your cover from the effects of inflation
You can choose to make your cover amount increase in line with inflation. This means that your monthly payments may rise, and ensures that the lump sum won't be worth less in the future because of the rise in the cost of living.
If you choose this option, the maximum annual increase would be 15% to your premium and 10% to your cover 1.
Decreasing cover
You might choose this type of cover to help your loved ones pay off a repayment mortgage or long-term loan if you pass away at any time during the policy term.
- The cover lasts for a specific length of time, and your monthly premiums are fixed, unless you make any changes to your policy
- The value of what you’re paying off gradually decreases over time, and so does the cover. That’s why it usually costs less than level cover
Tell me more about term life insurance.
What our life insurance covers
If you pass away during the term of your policy, we’ll pay out a cash lump sum – it’s as simple as that.
What's covered
- Lump sum payment
You can choose up to £5 million worth of cover and we'll pay the full amount after a successful claim
- Protection if you die
We'll pay a lump sum if you pass away during the policy term – simple as that
- House purchase cover
If you’re taking out life insurance to coincide with the purchase of a new house, we’ll give you up to 90 days free life insurance. The free cover begins when we’ve accepted your application and you’ve exchanged contracts/completed missives, as long as you’ve given us a future start date that coincides with the completion of your house purchase. Terms apply. See policy summary for full details - Terminal illness
Receive your lump sum payment early if you're diagnosed with a terminal illness that meets our definition and you're not expected to live longer than 12 months. Once payment is made your policy will end and no further claims will be paid
- Flexible length of cover
You can choose the length of cover you need – from short-term to 50 years, or until you're 90 years old
- A separation benefit
If you separate from your partner, we can split your joint policy into single policies
What's not covered
Unfortunately, we can't cover all circumstances, including:
- Not paying your premiums
If your payments stop, so does your cover - No cash in value
The policy has no cash in-value at any time - Death outside the policy term
You choose how long your policy lasts. Once it's finished, then your cover will stop and we won't pay out if you die - Suicide and self-inflicted injuries in the first year
You won't be covered if you die in the first 12 months of the policy as a result of suicide or intentional, self-inflicted injury
Why choose us?
We're proud that our cover's 5 Star rated by Defaqto – a trusted industry expert.
- We’re the largest UK insurer
With 15 million UK customers - We’ve got heritage
We’ve been protecting people like you for over 300 years - You can count on us
In 2018, we paid 98.9% of life insurance claims, helping 16,000 families, with payouts totalling £563 million 2 - We’re taking action on climate change
We’re a United Nations Momentum for Change award-winner for reducing our environmental impact, and for inspiring action on climate change
Policy documents for life insurance
See a full list of what's covered in our policy wording.
Are you eligible for life insurance?
In most cases, you can get life insurance even if you have medical conditions – you just need to tell us about them when you apply. When you’ve completed your application, we’ll let you know whether we can offer you cover, and how much it will cost.
To apply for cover, you must:
- Be a permanent UK resident (excluding the Channel Islands and the Isle of Man), with permission to legally remain in the UK on a permanent basis, or have a British Forces Post Office (BFPO) address
- Be aged between 18 and 89 years
- Answer all questions truthfully, and tell us about any pre-existing medical conditions
In most cases, you won’t need a medical exam. But if we do ask you to have one, don’t worry – we’ll cover the costs.
How much cover will you need?
Your life insurance cover amount reflects how much money would be paid out if you pass away. So it’s worth considering how much your loved ones might need to pay off a mortgage or keep up repayments, settle any debts and pay for general living costs. This will depend on your personal circumstances.
Our cover calculator
Try out our calculator to work out how much protection you might need for the things you love most.
Life insurance and critical illness cover
When you apply for life insurance, you can add critical illness cover. They’re separate policies and cover you for different things, but you can buy them together.
Because they’re not combined, a successful critical illness claim won’t affect your life insurance policy, which will still pay out if you pass away during the policy term.
Get a quick quote
Got 5 minutes? That’s how fast most customers get a quote and a decision.
Remember, you can add critical illness cover when you apply for life insurance.
Looking for more cover?
We have a range of options to help you protect your family's future. There is no cash-in value at any time.
Critical illness cover
Our Critical Illness Plan pays out a lump sum if you or your child are diagnosed with or have surgery for 1 of the 53 critical illnesses covered by our plan.
Age: 18-64
Cover: Up to £1,000,000
Payment: If you become critically ill and live for 10 days after diagnosis
Over 50s life insurance
Affordable over 50s cover that lasts a lifetime (whole of life policy).
Age: 50-80
Cover: £257 to £32,054 (subject to age and premium)
Payment: When you pass away
Free Parent Life Cover
A year’s worth of life cover for parents of children under 4. Absolutely free.
Age: 18-66 with a child under 4
Cover: £15,000
Payment: If you pass away
Take care of your loved ones with an Aviva Trust
Our Trusts give you more control over who your money goes to once you're gone and will usually be exempt from Inheritance Tax 3.
How our claims process works
If your family or loved ones need to make a life insurance claim, we’ll make sure the process is as smooth as possible.
Remember, keeping your family informed of your policy could ease their hardship at what is likely to be a very difficult time for them. Sharing your policy number with them is a good way of doing this.
Let us know
Your loved ones can easily make a claim online or over the phone. We know that for a number of people, making a claim can be very distressing, which is why all of our expert claims handlers are specially trained to deal with calls in a sensitive manner.
Call us on 0800 015 1142 (from the UK) or make a claim using our online form.
Expert review
Our UK based team of experts will review the claim and keep your loved ones updated throughout the process, letting them know if we need any more information (such as a death certificate or medical information).
Paying your claim
If agreed, we'll make the claim payment within 5 working days of our decision.
We’ll make the payment by BACS or telegraphic transfer.
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Contact us
Still need help? Give us a call.
Monday to Friday: 8:00 - 20:00
Saturday: 9:00 - 17:00
Sunday: 10:00 - 16:00
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.