Contact us about Life Insurance
Find out how to get in touch
Coronavirus advice for our protection customers
How can we help?
Select your product and find out how to get in touch.
Life insurance
Bought your policy with another provider? You can also find contact details here.
Customer service
Unfortunately our contact centre is currently closed. You can find out information about your policy through MyAviva or alternatively if you’d like to get in touch with please contact us via our online form.
Please be aware it may take us a little longer than normal to get back to you. Thank you for your patience.
Find out about the different ways you can make a claim.
Quotes
We’re not selling any new policies over the phone right now. But you can get a quote online or retrieve an existing quote.
Critical illness cover
Bought your policy with another provider? You can also find contact details here.
Customer service
Unfortunately our contact centre is currently closed. You can find out information about your policy through MyAviva or alternatively if you’d like to get in touch with please contact us via our online form.
Please be aware it may take us a little longer than normal to get back to you. Thank you for your patience.
Find out about the different ways you can make a claim.
Quotes
We’re not selling any new policies over the phone right now. But you can get a quote online or retrieve an existing quote.
Income protection
Over 50s life insurance
Customer service
Unfortunately our contact centre is currently closed. You can find out information about your policy through MyAviva or alternatively if you’d like to get in touch with please contact us via our online form.
Please be aware it may take us a little longer than normal to get back to you. Thank you for your patience.
Quotes
We’re not selling any new policies over the phone right now. But you can get a quote online or retrieve an existing quote.
Free Parent Life Cover
Customer service
Unfortunately our contact centre is currently closed. You can find out information about your policy through MyAviva or alternatively if you’d like to get in touch with please contact us via our online form.
Please be aware it may take us a little longer than normal to get back to you. Thank you for your patience.
Apply
You can only apply for Free Parent Life Cover online.
Bought your policy with another provider?
Choose from the policy providers below to find the right contact number.
Friends Life
Friends Provident
AXA
Bupa Health Assurance
Haven't found what you're looking for?
See our contact us page for a full directory.
Other reasons to get in touch
Find out more about working with us, plus how to get in touch if you’ve got a media enquiry.
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Important information
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.