Contact us about Life Insurance

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Life insurance

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Policy finder

Search for contact details by entering your policy number below.

Manage your policy online

  • Check how much cover you have
  • Get great offers on our products
     

Bought your policy with another provider? You can also find contact details here.


Customer service

Unfortunately our contact centre is currently closed. You can find out information about your policy through MyAviva or alternatively if you’d like to get in touch with please contact us via our online form.

Please be aware it may take us a little longer than normal to get back to you. Thank you for your patience.


Claims in the UK

0800 015 1142

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Claims abroad

+44 1904 723 520

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Find out about the different ways you can make a claim.


Quotes

We’re not selling any new policies over the phone right now. But you can get a quote online or retrieve an existing quote.

Critical illness cover

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Policy finder

Search for contact details by entering your policy number below.

Manage your policy online

  • Check how much cover you have
  • Get great offers on our products
     

Bought your policy with another provider? You can also find contact details here.


Customer service

Unfortunately our contact centre is currently closed. You can find out information about your policy through MyAviva or alternatively if you’d like to get in touch with please contact us via our online form.

Please be aware it may take us a little longer than normal to get back to you. Thank you for your patience.


Claims in the UK

0800 015 1142

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Claims abroad

+44 1904 723 520

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Find out about the different ways you can make a claim.


Quotes

We’re not selling any new policies over the phone right now. But you can get a quote online or retrieve an existing quote.

Income protection

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Policy finder

Search for contact details by entering your policy number below.

Bought your policy with another provider? You can also find contact details here.


Claims

0800 158 3105

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Customer service

0800 158 3119

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Over 50s life insurance

Customer service

Unfortunately our contact centre is currently closed. You can find out information about your policy through MyAviva or alternatively if you’d like to get in touch with please contact us via our online form.

Please be aware it may take us a little longer than normal to get back to you. Thank you for your patience.

Claims

0800 015 1142

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Quotes

We’re not selling any new policies over the phone right now. But you can get a quote online or retrieve an existing quote.

Free Parent Life Cover

Customer service

Unfortunately our contact centre is currently closed. You can find out information about your policy through MyAviva or alternatively if you’d like to get in touch with please contact us via our online form.

Please be aware it may take us a little longer than normal to get back to you. Thank you for your patience.

Claims

0800 015 1142

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed


Bought your policy with another provider?

Choose from the policy providers below to find the right contact number.

Friends Life

Friends Provident

AXA

Bupa Health Assurance

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Important information

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.