Contact us about Life Insurance
Find out how to get in touch
Coronavirus advice for our protection customers
How can we help?
Select your product and find out how to get in touch.
To contact our customer services team regarding an existing policy, please use the policy finder below.
Life insurance
Bought your policy with another provider? You can also find contact details here.
Find out about the different ways you can make a claim.
You can also get a quote online or retrieve an existing quote.
Critical illness cover
Bought your policy with another provider? You can also find contact details here.
Find out about the different ways you can make a claim.
You can also get a quote online or retrieve an existing quote.
Income protection
Over 50s life insurance
Free Parent Life Cover
Apply
You can only apply for Free Parent Life Cover online.
Bought your policy with another provider?
Choose from the policy providers below to find the right contact number.
Friends Life
Friends Provident
AXA
Bupa Health Assurance
Haven't found what you're looking for?
See our contact us page for a full directory.
Other reasons to get in touch
Find out more about working with us, plus how to get in touch if you’ve got a media enquiry.
Still need help? Ask our chatbot.
Important information
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.