Motor insurance support

Bought your car insurance policy directly through Aviva?

Aviva Signature

If you purchased your policy directly with us and your policy number starts with MMV, MOT, MMO, CVM, HPI, VAN or BRK, you’ve got Aviva Signature.

AvivaPlus

Did you buy your policy through us and does your policy begin with MTM or AVP? That's AvivaPlus.

Breakdown

If you bought your RAC breakdown cover through us then click below.

Bought your car insurance policy through a price comparison website?

Aviva, Aviva Gold or Aviva Platinum

If your policy number starts with 72 and you bought your cover through a price comparison website, click below.

Aviva Zero

Bought your policy through a price comparison website and see AZC at the start of your policy number? That means you’re with Aviva Zero. 

Did you purchase specialist car insurance?

Specialist car insurance

If you have classic car cover, temporary and learner driver cover, or motorhome and campervan cover click below to view contact options.

Our chatbot can connect you to the answers and people you need

If you can’t find what you’re looking for, our chatbot can give you instant support around the clock, help you manage your account, or direct you to the right team if you need to speak to someone.