How does Find and Combine work?
Apply online
Give us as much information as you can about where you've worked and/or any pensions you might have had. Applying online takes around 20 minutes and then we'll start the hard work to track them down.
Get the details
We'll check for certain benefits or if there are any charges for moving your pensions. You can see what we check for here. You should check for loss of benefits that we don't check for. You’ll usually be able to view each one online as they come in.
Decide what to do
If we find a pension, we’ll create a personal pension dashboard for you. Our Find and Combine service gives you the option of bringing eligible pensions together into a new or existing Aviva pension, but there’s no pressure to transfer them if you’re happier keeping them where they are.
Why trace your pensions?
Checking for old pensions today can be a smart move for the future.
- You could find forgotten pension pots and boost your savings.
- You can make sure your money isn't in high charging or poorly invested schemes.
Why consolidate your pensions?
Bringing your pensions together into one pot can have some clear benefits.
- One pension can mean less paperwork and a clearer idea of your retirement savings.
- It may mean lower overall fees, which can help boost any investment gains.
There's no guarantee you'll be better off by combining your pensions, and your current provider may not take your money back if you change your mind.
Should I combine my pensions?
In this video, Ellie Mole, Propositions Manager at Aviva, explains what to consider when deciding whether to combine your pensions.
Should I combine my pensions? | The Pensions Manual
Transcript for video Should I combine my pensions? | The Pensions Manual
Pensions here, there, and everywhere. Combining them could take some of the admin out of managing your retirement savings, and it might be easier than you think. This is the pensions manual.
In this episode, we'll be answering the question many of you are asking. Should I combine my pensions?
Today's objective, explore the benefits of combining pensions, learn how to find your current pensions, and discuss the things to consider before you transfer into one pot.
Step one, combining pensions. Most of us change jobs a few times in life. Often this means multiple pensions. Easy to lose track of, even easier to forget about. A simple fix? Bring them together into one pot.
Step two, understand the benefits of combining pensions. More convenience. One pension is easier to manage. Less admin, fewer login, and fewer people to update for things like a change of address. Greater control. Bringing pensions together can give you more say over how your money is invested. More flexibility. Combining pensions can potentially lead to greater flexibility at retirement. Older pension plans can be limited. Newer plans like a SIPP often have more investment choices or you can buy ready-made options within a SIPP and pick additional investments on top of this. Just remember the value of pensions can go down as well as up. So you could get back less than has been paid in. There's no guarantee you'll be any better off by transferring. Easier to track. When everything is in one place, it's easier to see how your retirement money is shaping up. Check if you're on track towards your savings goal or should start putting away a bit more. Seeing where your money is invested, how it's performing, and making changes has never been easier. Potentially lower costs. Some older pensions have higher charges. Transferring to a modern plan could mean lower admin and fund management fees. Better yet, the more you invest, the less some providers charge.
Step three, check before you combine. Check for exit fees. Look for this information in your pension documents or ask your existing provider or a financial adviser for help. Compare charges. A quick comparison of charges can help you decide if transferring is right for you. It helps you avoid surprises and move your money with confidence. Check what benefits your current pension offers with your current provider. Some will include safeguarded benefits like guaranteed income or guaranteed annuity rates which can give you guaranteed income for life. Check the value. If your pension includes safeguarded benefits and is worth more than £30,000, you must get financial advice before moving it, which you may have to pay for. Some schemes will refuse to accept any transfers of safeguarded benefits or require you to take advice before transferring whatever they're worth. Other valuable benefits such as a higher than normal tax-free cash entitlement or life cover will be lost on transfer. So, it's important to learn what you might give up before you transfer.
Step four, find your pensions. If you're sold on combining your pensions, first thing you need to do is track down all of the pensions you have. You could use a pension tracing service. The government has its own service or you can use Avivas. It's called Find and Combine. It's free to use. There's no obligation and you don't even need to be an Aviva customer. Aviva contact your previous employers or pension provider for you and share the results. Alternatively, check for documents from previous employers, old pay slips, annual statements. You could contact the HR team or the pension administrator. You can also check how much state pension you might be able to claim based on your national insurance record. You can do this online or by calling the future pension centre.
Now you know the right steps to combine your pensions with confidence and the benefits it can bring afterwards. Find out more at aviva.co.uk and watch the rest of the pensions manual series to keep learning.
This video is part of The Pensions Manual. Whether you're watching a full video or a single chapter, you can start wherever suits you.
Important documents
Before you use Find and Combine, please make sure you've read our privacy notice and the terms of use.
Learn about pensions
We have a range of simple guides and calculators that can get you up to speed with pensions and planning for retirement.
Rules
Should I combine my pensions into one pot?
We'll explain the benefits of bringing your pensions together.
-
Workplace
How do I find a lost pension?
Some tips on how to find pension money you could be missing.
-
Workplace
What happens to your pension when you leave a job?
How to keep track of your pensions when you move on.
-
Contribution
Six simple tricks to help you boost your pension
Paying more in to your pension today could pay off in retirement.
Pension calculator
See what your pension could be worth in retirement.
Annuity calculator
Work out the annual pension income you could receive.
Inflation calculator
Learn how inflation could impact your investments.
Frequently asked questions
What do you need to get started with Find and Combine?
To use our Find and Combine service, you’ll need to be a UK resident and be looking for pensions based in the UK. You’ll also need a MyAviva account – if you don’t already have one, you can register during the application process.
Before you start, make sure you have the following details to hand:
- Your MyAviva username and password
- Your National Insurance number
- A passport or driving licence as photo ID (if you haven’t already verified your identity)
- Your mobile phone (to take a selfie for identity verification, if needed)
- Your previous addresses and any previous names
- Employment details for any pensions you think you may have
To find lost pensions, you’ll also need details such as your previous addresses, name changes, and any employment or provider information linked to those pensions.
To check pensions you already know about, you’ll need the pension provider name, policy number, and the name and address you may have given to that provider.
There’s no guarantee you’ll be better off combining your pensions, and if you change your mind, your previous provider may not accept your funds back.
How long does it take to find and combine my pensions?
Not all providers are quick to respond to a request for information about pensions. So, it may take from four to twelve weeks from you applying until we can give you information on your pensions.
If you decide to combine your pensions with us, it can take another three to six weeks until your money's with Aviva.
Will this service always trace lost pensions?
Sometimes we can't find a pension. This could be for a number of reasons including things like not being able to locate who your employer's pension scheme was looked after by. We'll always try and find a pension but if we can't, we'll contact you to let you know.
Does this service check for pension benefits and charges?
When we contact your pension providers, we’ll check for all safeguarded and certain valuable benefits you may lose by consolidating your pensions, or any charges for transferring. You can see which ones we check for here. We'll also help you check for other benefits that could be lost.
Can I transfer into my existing Aviva Pension?
Yes, for some Aviva Workplace pensions and our existing Aviva Pension (SIPP) you’ll be able to transfer into those pensions. If you are able to transfer into an existing product with us, we’ll explain how to do this when we share your pension results.
If you can’t transfer into your existing Aviva Workplace pension or Aviva pension, we’ll tell you how you can transfer to a new Aviva Pension (SIPP). Then you can decide if it’s right for you.
Does this Find and Combine service offer financial advice?
No, this service doesn’t offer advice on your pensions.
At Aviva, we do offer financial advice, so you could speak to one of our experts. Click here to find out more. Or you can find an independent financial adviser at Unbiased.co.uk. There will be a charge for advice.
Can I save my application and return to it?
We're afraid not, so it's important to have all the information you need to hand. Once you've applied and when you have a dashboard, you can return to it at any time.
View my results dashboard
You may have old pension money waiting to be claimed. Once these pensions are found, you will be able to view the results on the dashboard.
Transfer your pension to Aviva
We won't charge you to move your pension to us and with Aviva you could benefit from lower charges. You can do it all with one easy online form.