Protect yourself from fraud

Handy tips on fighting the fraudsters

Report a scam

We're helping you to keep your money safe

We know keeping your money secure is important to you – and to us too. And while things have changed recently, protecting you from fraud remains a top priority for us.

You can now report if you've seen or heard anything suspicious that appears to be coming from us or relates to any of our products – and we'll look into it for you. 

And to help you protect yourself, we've also put together handy tips and practical advice on what to look for to keep your money and savings secure.

Beware of fake bond and ISA sites

See some of the fake websites to be wary of that are pretending to be us.

Know what to look out for

Steer clear of ghost brokers selling fake car insurance

Buying fake car insurance could mean you’re not covered, should the worst happen.

Check you’re really covered

Should you report a suspicious email, text or call?

Reporting potential fraud could make a big difference not only to you, but to others too.

Why you should speak up

Contacted by a fraudster or fallen victim to a scam?

Report this to us right away. We'll take it from here and let you know what you need to do to stay safe.

Report it

Stay a step – or two – ahead of the criminals

How to tell if a text you’ve received is a scam

Find out the telltale signs of smishing attempt.

Avoid getting duped

What to do if your device is infected and your information's stolen

Malware can cause a whole lot of trouble if it finds its way on to your device.

Clean it up

Enjoy the sales – without getting scammed

Here are some ways to avoid getting duped when you’re trying to get a discount.

Stay scam savvy

What happens when you report fraud to us

Get a behind-the-scenes look at some of the action we're taking to keep your money secure. 

See what we do

Here's how to spot a romance scam

Being able to tell a romance scam could save you a lot more than just heartache.

Learn the telltale signs

Is that number really for your car insurer?

If you search your insurer's number after an accident, be sure you're really calling them.

Check who you're speaking to

Are you speaking to an insurance scammer?

Protect yourself by learning what an insurance scammer might say to lure you in.

Here's what to listen out for

Your family’s guide to staying safe online

See our top tips on keeping your family – young and old – safe in the digital world.  

Keep your loved ones safe

How to spot fraud to stop fraud

Learn the telltale signs of a fraudster and what threats look out for to keep your money safe.

Get to know the signs

Learn how to avoid being scammed

A few simple things you can do to make things harder for fraudsters – and protect your money.

See what you can do

What we're doing to protect you from fraud

Keeping your money secure is our priority – so see the sorts of things we’ve put in place to do just that. 

Find out what we're up to

Further reading

Watch out for financial scams during the COVID-19 crisis

Avoid these scams

Here's how fraudsters are targeting the under 40s

Learn their tactics

Recruitment scams impersonating Aviva

Don't get caught out

Pension scams to look out for

Know the warning signs