1. Protect yourself from fraud

Check if it's fraud using the scam report form

Use this form to check if something you've seen or heard from us (digitally, through the post or by phone) is genuine — or if it's a scam. One of our team will be in touch to discuss what happened within two working days.

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Do you have an Aviva policy?

If no, please continue to the next question.

Are you reporting a scam?
Is the scam specifically involving COVID–19? (optional)
Do you have any of the scam details?

(Phone number? Email? Direct? Referred? Other?)

Did the contact claim to be from Aviva or use Aviva documents? (optional)
Has any follow up document signing been requested, online or by person attending your address? (optional)
Have you paid any money to the contact? (optional)