Make a claim

We're here when you need us. Select your product to let us know about a claim or incident

Motor products

Car and MultiCar

Go to motor claims

Van Insurance

Go to Van Insurance claims

Motorcycle Insurance

Go to Motorcycle Insurance claims

Breakdown assistance

What to do if you break down

Home products

Home products

Go to home claims

Heating and Boiler Cover

Heating and Boiler Cover claims

Protection and health products

Life insurance

Go to life insurance claims

Critical illness cover

Go to critical illness cover claims

Waiver of premium

Go to waiver of premium claims

Income protection Insurance

Go to income protection claims

Health insurance

Go to health insurance claims

Diagnostics insurance

Go to diagnostics insurance claims

Cancer Essentials

How to make a Cancer Essentials claim

Physio Essentials

How to make a Physio Essentials claim

Other products

Single Trip Travel Insurance

Go to Travel Insurance claims

Annual Multi-Trip Travel Insurance

Go to Travel Insurance claims

Pet Insurance

Go to Pet Insurance claims

Personal Accident Insurance

Go to Personal Accident Insurance and select your product

Public or employer liability

Go to public and employer liability claims

Looking for something else?

There are other ways to get the support you need.

Contact us

Find out how to get in touch with us if you’re looking for help or support.

Get contact details

Manage your policies

You can manage most of our policies in MyAviva. But for those you can’t please find out what you can do here and how to get in touch.

Manage policies

Retrieve a quote

If you’ve been given a quote for one of our insurance products, you can find it quickly and easily with our retrieval service.

Retrieve your quote