AvivaPlus Home Insurance

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AvivaPlus Home Insurance

Customers told us the things they dislike most about insurance. We listened and created AvivaPlus to start addressing some of these.

Insurance the way it should be

  • Pay monthly, with no interest
  • Change cover or cancel with no admin fees
  • Choose from 3 levels of cover
  • Speedy quotes

 

 

Recognising your loyalty

  • We guarantee at your next renewal, you'll get the same or an even better price than if you were a new customer to AvivaPlus 1
  • 10% off if you're already with Aviva or if you buy AvivaPlus Home and Car 2

Choose Basic, Regular or Premium

We'll ask you to choose one of three levels of cover and add any extra protection you need. We know things change - you can change or cancel your cover level, or add or remove extra protection with no admin fee.

This table shows what's covered with AvivaPlus Basic, Regular and Premium Home Insurance:

 
Basic Regular Premium
Buildings £500,000 £1,000,000 Unlimited
Contents £50,000 £100,000 Unlimited
Jewellery, watches & valuable items £5,000 £20,000 £50,000
Events at home    

 

Accidents at home   Optional  
Accidents & theft away from home   Optional £2,000 or add more
Legal Services Optional Optional Included
Home Emergency cover Optional Optional Optional

What's covered

Everyone with AvivaPlus Home Insurance gets these benefits:

AvivaPlus Renewal Price Guarantee

We guarantee at your next renewal, you'll get the same or an even better price than if you were a new customer to AvivaPlus. This doesn't mean your renewal price won't change from last year’s, but it's a guarantee that you won't pay more than if you were a new customer with AvivaPlus1

Locks

If your keys are lost or stolen, we’ll replace the locks (for external doors, alarms and safes). Up to £1,000 in total for Basic and Regular cover. No limit for Premium cover

New for old

We’ll replace damaged items with new ones. Or pay for them to be restored, repaired or replaced (excludes any damage due to wear and tear on clothing or any other item)

Go Multi-cover get 10% off

Buy Home and Car cover, or cover more than one car on the same policy and we’ll give you 10% off your price, excluding some extra protection 2.

Get a quote for Car and Home Insurance

Or already with us? Get 10% off

You may qualify for a discount if you’re already with Aviva. We’ll automatically include it in your price if you qualify. The discount excludes some extra protection 2.

Get a quote for Home Insurance

Extra protection

When you get a quote, we'll ask you if you need to add any of these extra services.
You can add them with no admin fee. 

Find out more about our extra protection covers (PDF 638KB)

Accidents and theft away from home

We cover your possessions when you're temporarily away from home, anywhere in the world. Not available with Basic cover. Included with Premium cover.

Home Emergency Cover

We cover call-out, parts and labour up to £1,000 per emergency. There's no excess and a claim doesn't affect your no claim discount. 24/7 helpline.

Legal Services

Expert legal support for you, your domestic partner and any family members living with you. You keep the entire award if you win your case. Included with Premium cover.

Accidents at home

This covers accidental damage to your buildings and/or contents. Not available with Basic cover. Included with Premium cover.

Speedy payout

Get your Home Insurance claim paid within 2 hours of approval. For contents claims up to £5,000; speedy payout via Amazon.co.uk Gift Card and Gift Vouchers Terms and Conditions apply; for claims approved on the telephone or typically within 2 hours for online claims approved Monday to Friday 8.00am to 4.00pm. Alternative methods of payout may take longer.

Get up to 15% off online

23% of customers are expected to receive the maximum saving. Excludes extra protection. Minimum price applies.

Take a look at what our customers have to say about our AvivaPlus Home Insurance

4.6 / 5 from 938 customer reviews Read all 938 reviews

What happens if you need to claim

Be prepared. The sooner you get in touch with us, the sooner we can help you. Here’s what happens if you need to make a claim.

1

Keep your documents handy

To make a claim, you’ll need your AvivaPlus reference, any photos of the lost or damaged items (if you have them), and any related receipts.

2

Tell us - it's easy online - 24/7

You can make a claim online or over the phone on 0800 158 4091. If your home isn’t secure after a break-in, or it’s not safe to stay there, get in touch with us as soon as you can.

3

We respond quickly

We’ll get back to you as soon as we can to sort things out. If you make a claim online, we aim to get back to you within 2 hours 3.

Need help? Ask our chatbot

Get in touch

Monday to Friday: 8:00am to 8:00pm

Saturday: 8:30am to 5:00pm

Sunday & Bank Holidays: 10:00am to 4:00pm

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free.