AvivaPlus Home Insurance
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AvivaPlus Home Insurance
Customers told us the things they dislike most about insurance. We listened and created AvivaPlus to start addressing some of these.
Insurance the way it should be
- Pay monthly, with no interest
- Change cover or cancel with no admin fees
- Choose from 3 levels of cover
- Speedy quotes
Recognising your loyalty
- We guarantee at your next renewal, you'll get the same or an even better price than if you were a new customer to AvivaPlus 1
- 10% off if you're already with Aviva or if you buy AvivaPlus Home and Car 2
Choose Basic, Regular or Premium
We'll ask you to choose one of three levels of cover and add any extra protection you need. We know things change - you can change or cancel your cover level, or add or remove extra protection with no admin fee.
This table shows what's covered with AvivaPlus Basic, Regular and Premium Home Insurance:
| Basic | Regular | Premium | |
|---|---|---|---|
| Buildings | £500,000 | £1,000,000 | Unlimited |
| Contents | £50,000 | £100,000 | Unlimited |
| Jewellery, watches & valuable items | £5,000 | £20,000 | £50,000 |
| Events at home |
|
||
| Accidents at home | Optional | ||
| Accidents & theft away from home | Optional | £2,000 or add more | |
| Legal Services | Optional | Optional | Included |
| Home Emergency cover | Optional | Optional | Optional |
What's covered
Everyone with AvivaPlus Home Insurance gets these benefits:
AvivaPlus Renewal Price Guarantee
We guarantee at your next renewal, you'll get the same or an even better price than if you were a new customer to AvivaPlus. This doesn't mean your renewal price won't change from last year’s, but it's a guarantee that you won't pay more than if you were a new customer with AvivaPlus1
Locks
If your keys are lost or stolen, we’ll replace the locks (for external doors, alarms and safes). Up to £1,000 in total for Basic and Regular cover. No limit for Premium cover
New for old
We'll replace damaged items with new ones. Or pay for them to be restored, repaired or replaced (excludes any damage due to wear and tear or breakdowns)
Go Multi-cover get 10% off
Buy Home and Car cover, or cover more than one car on the same policy and we’ll give you 10% off your price, excluding some extra protection 2.
Or already with us? Get 10% off
You may qualify for a discount if you’re already with Aviva. We’ll automatically include it in your price if you qualify. The discount excludes some extra protection 2.
Important documents
If you already have AvivaPlus, the documents for your cover are in MyAviva.
Extra protection
When you get a quote, we'll ask you if you need to add any of these extra services.
You can add them with no admin fee.
Accidents and theft away from home
We cover your possessions when you're temporarily away from home, anywhere in the world. Not available with Basic cover. Included with Premium cover.
Home Emergency Cover
We cover call-out, parts and labour up to £1,000 per emergency. There's no excess and a claim doesn't affect your no claim discount. 24/7 helpline.
Legal Services
Expert legal support for you, your domestic partner and any family members living with you. You keep the entire award if you win your case. Included with Premium cover.
Accidents at home
This covers accidental damage to your buildings and/or contents. Not available with Basic cover. Included with Premium cover.
What happens if you need to claim
Be prepared. The sooner you get in touch with us, the sooner we can help you. Here’s what happens if you need to make a claim.
Keep your documents handy
To make a claim, you’ll need your AvivaPlus reference, any photos of the lost or damaged items (if you have them), and any related receipts.
Tell us - it's easy online - 24/7
You can make a claim online or over the phone on 0800 158 4091. If your home isn’t secure after a break-in, or it’s not safe to stay there, get in touch with us as soon as you can.
We respond quickly
We’ll get back to you as soon as we can to sort things out. If you make a claim online, we aim to get back to you within 2 hours 3.
More insurance
Are you a landlord, renting your home, or looking for buildings only or contents only cover? Then AvivaPlus isn't right for you. Instead take a look at how we could help:
Home tips
News, and tips from our experts.
How to deal with frozen and burst pipes
Burst pipes cause misery for homeowners. Find out how to prepare your pipes for plunging temperatures and what to do if you’re too late.
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What types of home insurance are out there?
Trying to decide which type of home insurance works best for you is frustrating, but with cover especially tailored for everyone, you can rest easy on your sofa.
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What’s the difference between buildings and contents insurance?
It may be tempting to gamble on home insurance, but is it wise to risk your house or possessions? If you do play safe, what type of cover should you choose?
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How to get contents insurance at university
Contents insurance isn’t as expensive as you might think, and you may already be covered by your parents’ policy. Find out how to protect your things.
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Which alarm system should you get for your home?
There are several types of alarm system to choose from, but your home insurance provider may ask that it meets specific requirements to validate your policy.
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How does contents insurance work?
1 in 4 UK homes don't have contents insurance — if you're thinking about the pros and cons of contents cover, find out what you need to know here.
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What does home insurance cover?
Your home is probably the most expensive purchase you'll ever make, and home insurance gives you peace of mind that if something goes wrong.
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Insuring your holiday home
Be it for business or pleasure, your holiday home will need specialist insurance. Find out how you can rest easy with the right insurance cover here.
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What is accidental damage insurance?
While household hiccups are common, it doesn’t mean they’re not a hassle. Keep stress levels down is to restore normality as quickly as possible.
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The process of buying a house
Saving for your first home? Then you need to know just how much it really costs to make sure you're saving enough to get on the property ladder.
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Do I really need home insurance?
We’re always told to expect the unexpected, so if there is no place like home, isn’t it worth paying for peace of mind?
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How to secure your rental property
Stay safe
Preventing storm damage
Simple steps you can take to safeguard your home before, during and after a storm.
Protection from storms
Preparing for a flood
What to do if a flood’s on the way, from precautionary measures to safeguarding important documents.
Preparing for a flood
Protecting your home from snow
How to protect your home from heavy snow.
Snow-proofing your home
The true cost of buying a house
Saving for your first home? Then you need to know just how much it really costs to make sure you're saving enough to get on the property ladder.
Read more
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Get in touch
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 5:00pm
Sunday & Bank Holidays: 10:00am - 4:00pm
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.