Manage your policy on the move with MyAviva
Take a look at your documents, update your details, start a new claim and view your policies – all in one place on the go.

How to chat to us
Change your details, make a claim or ask a question online, in minutes.
If you’ve got a quote from us already, pick up where you left off and get covered today.

From email enquiries to online enquiries
Choose the category that best describes your query – we'll get you the right form to fill out and you can send it back to us.

We’re in the palm of your hand
Review your policies and update your personal details in MyAviva. And if what you’re looking for isn’t there give us a wave and we’ll give you a hand.

Making a claim
Check what you’ll need to make a claim online and how to call us, if you prefer to chat it through.
For the best way to get in touch, choose from the options below
We have different contact forms and contact numbers, depending on what you'd like to get in touch with us about.
At Aviva we operate a zero-tolerance policy on abuse of any kind. Our staff/colleagues are committed to treating you with courtesy and respect and ask that you do the same.
Health insurance
How to find discounts and offers worth grabbing on to

Drop in to MyAviva
Logging in to MyAviva, your secure online account, opens the door to the latest discounts and offers available to you.

Tap open the app
The simplest way to stay close to your policy info, and any offers or discounts, is to get the MyAviva app on your phone.
Health help guides and articles
Stay remarkable and be the best you.

Explaining PET scans and how they work
What is a PET scan

What to expect when you have a CT scan
What to expect when you have a CT scan

Children’s health and going private
How common illnesses and injuries to kids are covered under health insurance.

MRI scan and health insurance
Magnetic resonance imaging, known as an MRI scan, is a non-invasive test that uses strong magnetic fields and radio waves to create detailed images of the inside of your body.

Top 10 tips on how to sleep better
We’re told early on in life that sleep is one of the most important pillars to living a healthy life. Find out our top 10 tips on how to sleep better here.

Switch your health insurance
Switching to Aviva's comprehensive cover is easier than you think.

How physiotherapy works
Our guide to physiotherapy and its benefits

Worried about GP and hospital wait times?
Health on hold? Not anymore. Why the appeal of digital, same day appointments is persuading people to go private.

Five ways family health insurance could help your family
Protecting your family with health insurance is easier than you might think.

Health insurance for couples
Joint or couples health insurance covers both you and your partner and gives you prompt access to private medical care in the UK if and when you need it.

Annoying back niggle? How health insurance can treat your back pain fast
A bad back doesn’t mean you’re past your prime. It doesn’t mean you should fear bending over to tie your laces. But it also doesn’t mean you should ignore it.

Family health insurance
Cover that cares for your family’s health OR Learn what family health insurance is and how it can benefit you and your family

Reduce your risk of type 2 diabetes
Type 2 Diabetes is a serious condition that causes your blood sugar levels to climb too high. Find out more on how to prevent type 2 diabetes here.

How much does health insurance cost?
Learn about the key factors that might affect the cost of health insurance.

Is mental health care covered by health insurance?
Health insurance can offer a helping hand for both your body and mind. But what’s covered and what support you can get will depend on the individual policy.

Ways to enhance or reduce your health insurance
Discover the difference between our health insurance cover types, and what your options are.
Important information
For our joint protection, telephone calls may be recorded and/or monitored. Calls to 0800 numbers from UK landlines and mobiles are free. You may be charged for calling outside of the UK.
Our opening hours may be different depending on which team you need to speak to.