Contact us about health insurance

Find out how to get in touch

Discover Coronavirus advice for our health insurance customers:

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How can we help?

Select your product and find out how to get in touch.

Health insurance

Manage your policy online

  • View your policy information and cover details
  • Keep track of your outpatient and excess benefits
  • Get access to helplines and contact information
  • See our hospital list
  • Make a claim or update us on an existing claim*
*Claims capability may vary depending on the benefit selected

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Register

Health insurance customer service

0800 068 3827

Monday to Friday: 8:00am - 6:30pm

Saturday: 9:00am - 1:00pm

Sunday: Closed

Health insurance claims (UK)

0800 068 3827

Health insurance overseas emergency assistance line

+44 238 124 7290

Monday to Friday: 8:00am - 6:30pm

Saturday: 9:00am - 1:00pm

Sunday: Closed

Live Chat available
Monday to Friday 8:00am - 8:00pm
Saturday 9:00am - 1:00pm

You can also make a claim online.

Quotes

You can find out how to get a quote for our health insurance here.

Cancer Essentials

Manage your policy online

You can only manage your Cancer Essentials policy online, where you can:

  • Make amends to your policy
  • Make a claim and view its status
  • Get answers to common questions about your policy
     

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Physio Essentials

Manage your policy online

You can only manage your Physio Essentials policy online, where you can:

  • Make amends to your policy
  • Make a claim and view its status
  • Get answers to common questions about your policy
     

Log in

International health insurance

We’ve withdrawn from the international private medical insurance market.

If you had a policy with us and need to make a claim, or any information about your cover, please contact us:

Email us: internationalhealth@aviva.com

Write to us:

Aviva Health UK Ltd
International Claims (Dept 14)
Chilworth House
Hampshire Corporate Park
Templars Way
Eastleigh
Hampshire
SO53 3RY
United Kingdom

 

 

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Other reasons to get in touch

Find out more about working with us, plus how to get in touch if you’ve got a media enquiry.

Careers

We’ve got some of the most exciting opportunities that the financial services industry can offer.

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Affiliates

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Media contacts

Explore our contacts for media enquiries.

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Important information

For our joint protection, telephone calls may be recorded and/or monitored. Calls to 0800 numbers from UK landlines and mobiles are free.