Manage your health policies

Manage policies not on MyAviva

Private health insurance customers

If you’re a private health insurance customer, or have private medical insurance with your company, you can log in to MyAviva. On MyAviva you can view your policy details and important documents,  change your email address and access exclusive offers.

Log in Register

Policies not on MyAviva

If your health insurance product is not available on MyAviva, you can find out how to make changes and manage your policy here.

Physio Essentials or Cancer Essentials

Here you’ll find the details of your Essentials policy – documents, contact details and information about making a claim. You will need your email address and password to log in.

Essentials login

My Health Cash Plan

Helping you cover the costs of routine healthcare, with the flexibility over how you take your benefits. Find out more information on your policy, how to claim or get in touch here.

Manage your cash plan

Speedy Diagnostics

Quick access to diagnostic tests, with appointments at a time to suit you. Find policy documents, contact details and information about making a claim here.

Speedy Diagnostics policies

Features of your policy

Our customers have access to some great services and benefits through holding a health insurance policy with us.

Get Active

Our health insurance customers can get up to 25% off at leading gyms across the UK. Just log in to the GetActive website using your Aviva Healthier Solutions code. Terms and conditions apply.

Visit GetActive

MyHealthCounts

Sign up to our online programme using code MHC32 and tell us about your health and lifestyle choices. We’ll give you a score and personalised health advice. 

Update your score between month 6 and month 9 of your policy year to earn up to 15% off your renewal premium.

Get started at MyHealthCounts

Stress counselling

Our stress counselling helpline is free to use for Healthier Solutions customers day and night, all year round. 

Call 0800 092 3189 for a confidential chat with a trained counsellor (available to members aged 16 or over).

Health insurance documents

Supporting information

Hospital list

PDF (443.5 KB)

Product information

Healthier Solutions Insurance Product Information Document, from October 2018

PDF (96.8 KB)

Policy document

Healthier Solutions terms and conditions, from October 2018

PDF (538.8 KB)

Product information

Healthier Solutions Insurance Product Information Document, before October 2018

PDF (92.0 KB)

Policy document

Healthier Solutions terms and conditions, before October 2018

PDF (529.5 KB)

Looking for something else?

There are other ways to get the support you need.

Contact us

Find out how to get in touch with us if you’re looking for help or support.

Find contact details

Make a claim

See what you’ll need to do to make a claim and how to get in touch.

Explore claims

Important information

For our joint protection, telephone calls may be monitored and will be recorded and saved for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free.