Contact us about Home Insurance

Find out how to get in touch

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Select your product and find out how to get in touch.

Home

Manage your policy online

  • View and make changes to your policy
  • Provide proof of no claims discount
  • Make new claims and check their status
  • Already a customer? Get a discounted quote
     

Customer service

0345 030 7078

Monday to Friday: 8:00am - 8:00pm

Saturday: 8:30am - 5:00pm

Sunday and bank holidays: 10:00am - 4:00pm

Alternatively, you can contact us through:

Facebook @AvivaUK

Twitter @AvivaUK


New claims

0345 030 6945

Lines open 24 hours a day

You can also make a claim online


Quotes

0800 015 4715

Monday to Friday: 8:00am - 8:00pm

Saturday: 8:30am - 5:00pm

Sunday and bank holidays: 10:00am - 4:00pm

Home Emergency Cover

Customer service

0800 056 3392

Monday to Friday: 8:00am - 8:00pm

Saturday: 8:30am - 5:00pm

Sunday and bank holidays: 10:00am - 4:00pm


Claims

0345 300 3346

Lines are open 24 hours a day

Heating and Boiler Cover

Emergency claims

0345 030 7310

Lines are open 24 hours a day


National Gas Emergency Service

0800 111 999

Lines open 24 hours a day

If you suspect a gas leak, call the National Gas Emergency Service as soon as possible.


Customer service

0345 030 7303

Monday to Friday: 8:00am - 8:00pm

Saturday: 8:00am - 4:00pm

Sunday and bank holidays: 10:00am - 4:00pm


Monday to Friday: 8:00am - 8:00pm

Saturday: 8:00am - 4:00pm

Sunday and bank holidays: 10:00am - 4:00pm

You can also get a quote online

Private Clients Home

Customer service and new quotes

0800 068 7005

Monday to Friday: 9:00am - 5:00pm

Weekends and bank holidays: Closed


Claims UK

0800 051 1750

Lines are open 24 hours a day

Claims abroad

+44 1603 208 091

Lines are open 24 hours a day

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Important information

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.