Home insurance general enquiries

Complete the form to tell us how we can help

We typically reply within 24 hours but if your required change is more urgent, you may be able to complete your policy change immediately via MyAviva.

Aviva Online and Aviva Premium customers

If your policy number starts with ‘72’ or ‘73’, please visit Aviva Online and Aviva Premium help and support instead of using the form below.

Important information

If you are requesting changes to your policy, after you have sent this form, we will reply by email with a quote. We aim to do this within 24 hours. No changes will be made to your policy, until you reply accepting the quote and confirming you want to proceed.

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