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With our chatbot you’ll get:

  • Round-the-clock availability
  • The latest information and resources, selected by our experts
  • The quickest route to a solution

Manage your policy in MyAviva

Take the reins with MyAviva and direct your money on-the-go

Use your secure MyAviva account to do all sorts of things online – update your details, control your pension funds and investments, and window-shop all our great offers.

Take the reins with MyAviva today.

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How to chat to us

Log in to MyAviva to steer your investments online, hear what our experts have to say, or get in touch if you can’t find what you’re looking for. Whatever works best for you.


Get support straight away

Find the right path for your questions

If you need to chat to someone about your product, the route you’ll take depends on who you bought your policy with.

I bought my policy with Aviva

Choose your type of policy and discover the answers to lots of common questions – as well as how to get in touch with us.

Aviva Stocks & Shares ISA

Aviva Investment Account

Aviva Investors ISA and Collective Investments

Investment bonds

Aviva Platform



I bought my policy with another provider

Choose your provider and discover how to get in touch with them.

Friends Life

Friends Provident



Important information

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Aviva Insurance Limited

Registered in Scotland No 2116. Aviva, Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 202153.