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Select your product and find out how to get in touch.

Aviva Stocks & Shares ISA

Manage your plan online

  • Check your ISA value
  • Switch funds and see performance
  • See your transaction history
  • Make additional contributions
  • Take money out or set up an income online
     

You may need your policy number if you’ve never accessed your account before.

Bought your policy with another provider? You can also find contact details here.


Customer service

0800 285 1088

Monday to Friday: 8:00am - 6:30pm

Saturday: 8:30am - 12:00pm

Sunday and bank holidays: Closed

Aviva Investment Account

Manage your plan online

  • Check your account value
  • Switch funds and see performance
  • See your transaction history
  • Make additional contributions
  • Take money out or set up an income online
     

You may need your policy number if you’ve never accessed your account before.

Bought your policy with another provider? You can also find contact details here.


Customer service

0800 285 1088

Monday to Friday: 8:00am - 6:30pm

Saturday: 8:30am - 12:00pm

Sunday and bank holidays: Closed

Aviva Investors ISA and Collective Investments

Customer service

0800 051 2003

Monday to Friday: 8:30am - 5:30pm

Weekends and bank holidays: Closed

NOTE: You may have invested directly with Aviva Investors in an ISA or collective investment (OEIC / ICVC or Unit Trust). Aviva Investors client reference numbers are in the format 0000xxxxxx, where x represents numbers. More details on Aviva Investors products, including contact details, can be found on the Aviva Investors website.

Investment Bonds

Manage your plan online

  • Check your bond value
  • See your transaction history
  • View your documents
  • Get great offers on our products
     

You may need your policy number if you’ve never accessed your account before.

Bought your policy with another provider? You can also find contact details here.


Customer service

0800 068 6800

Monday to Thursday: 8:00am - 8:00pm

Friday: 8:00am - 5:30pm

Saturday: 8:30am - 5:00pm

Sunday: 10:00am - 4:00pm


Write to us:
Aviva
PO Box 520
Norwich
NR1 3WG

Aviva Platform

View your documents online

  • Get an online valuation
  • See all your transactions over 6 months
  • Change and top up your investment
  • Get great offers on our products
     

You may need your policy number if you’ve never accessed your account before.

Bought your policy with another provider? You can also find contact details here.


Customer services

0800 068 2170

Monday to Friday: 8:00am - 5:30pm

Weekends and bank holidays: Closed

If you have a financial adviser please contact them first.

Endowments

Manage your plan online

  • View your endowment value
  • Get great offers on our products
     

You may need your policy number if you’ve never accessed your account before.

Bought your policy with another provider? You can also find contact details here.


Customer service

0800 953 1777

Monday to Thursday: 8:00am - 8:00pm

Friday: 8:00am - 5:30pm

Saturday: 8:30am 2:00pm

Sunday: Closed


Write to us:
Aviva
PO Box 520
Norwich
NR1 3WG

Wealthify

Customer service

0800 802 1800

Monday to Friday: 9:00am - 6:30pm


Bought your policy with another provider?

Choose from the policy providers below to find the right contact number

Friends Life

Friends Provident

AXA

Winterthur

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