What is diagnostics insurance?
When it comes to health, sometimes finding out exactly what’s causing your problems is half the battle. With our ‘Speedy Diagnostics’ cover you’ll have access to specialists, so you can skip any NHS waiting lists for diagnostic tests and get them done quickly and fuss-free. And don’t worry about how many tests you might need — while this plan doesn’t cover treatment costs, there’s no limit to what we’ll pay for your diagnosis.
The benefits of our diagnostics insurance
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Get to the front of the queue
Arrange private tests and consultations at times that are convenient for you
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Keep your costs down
Because this covers your diagnosis and not your treatment, it’s more affordable than a full health insurance product that includes all your treatment.
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Oodles of extras
Get even more help from our bevy of extras, like the Aviva Digital GP app^, a Stress Counselling helpline and money-saving offers at over 3,000 health and fitness clubs with Get Active*
Already have diagnostics insurance with us?
- Manage your policy in MyAviva
- Register with MyAviva
- Make changes to your policy
- Make a claim
- Help and support
What our diagnostics insurance covers
Our cover is here to help you get an initial diagnosis as quickly as possible, so you can focus on what to do next.
What's covered
What's not covered
Unfortunately, we can’t cover everything — make sure you’re happy with what you can’t claim for, including:
Policy documents
Explore exactly what is and isn’t covered by reading our full policy terms and conditions.
Speedy Diagnostics Terms and Conditions (PDF 347KB)
Insurance Product Information Document (PDF 77KB)
Types of health insurance
We offer two types of health insurance — full, private health insurance cover and diagnostics only cover. Both can help avoid NHS wait times, however because our diagnostics cover doesn't cover the costs for any treatment, it’s cheaper than traditional private health insurance.
This table shows the main differences between these two types of cover:
| Diagnostics Insurance | Private Health Insurance | |
|---|---|---|
| Summary of cover | Speedy Diagnostics covers the costs of tests to find out what’s wrong, and helps you avoid waiting lists, but doesn’t pay for treatment. | With Healthier Solutions, you get access to private medical treatment, with many benefits as part of your core cover. |
| Cover for diagnostic tests with a specialist, including MRI scans, X-rays, blood tests and ECGs | until point of diagnosis | Yes |
| Hospital and specialist charges for inpatient and daypatient diagnostic tests | until point of diagnosis | Yes |
| No claim discount (NCD) | Yes | Yes |
| Access to treatment in quality private facilities | No | Yes |
| Cancer treatment and aftercare | No | Yes |
| Cover towards outpatient mental health treatment and specialist referred physiotherapy | No | Yes |
| Options to enhance or reduce your cover | No | Yes |
| Access to the Aviva Digital GP app with unlimited GP video consultations per member, per policy year* | Yes | Yes |
| 24/7 access to the Stress Counselling helpline. This service is available to members aged 16 and over | Yes | Yes |
| Get Active – savings on gym services, discounted lifestyle products and offers at over 3,000 nationwide health and fitness clubs* | Yes | Yes |
| Mental health support – we provide easy access to information and articles on a range of topics* | Yes | Yes |
| **MyHealthCounts – an online health and wellbeing tool that provides members over the age of 18 the chance to qualify for up to 15% off their renewal premiums | No | Yes |
*These services are non-contractual benefits that Aviva can change or withdraw at any time.
**This is a wellbeing benefit, not a policy benefit.
Looking after your health and wellbeing
Staying healthy and happy takes work – and everyone needs a little support sometimes. That’s why we’ve added some extras for people who have diagnostics insurance with us.
These aren’t contractual benefits, so they could change, and make sure you check all the relevant terms and conditions.
Aviva Digital GP provided by Square Health^*
Book unlimited GP video consultations per year, guaranteed within 24 hours, and get access to repeat NHS prescriptions with free UK delivery. It’s a GP in your pocket.
Get Active*
Being mobile is a huge part of wellbeing, both physically and mentally. Get Active gives you discounted membership to more than 3,000 health and fitness clubs across the UK, as well as savings on both online workouts and a gymbag full of other goodies that can help you keep moving and stay healthy. Terms and conditions apply.
Mental health support*
Your mental health is important. We want to help you when things become too much. If you're experiencing stress, anxiety or poor mental health, it can be difficult to get back on track.
We’ve put together a bunch of articles and information about all things mental health – have a rummage through and see what speaks to you.
Stress Counselling helpline
When something is causing you stress, the first step to working through it is sharing it with someone. Sometimes, the simple act of talking with another person is enough to put things in new light. Other times, it’s the crucial first step in a longer process. Either way, our stress counselling helpline is here to listen – 24 hours a day, 7 days a week. This service is available to members aged 16 or over.
^The Aviva Digital GP app is available if you’re a resident of Great Britain, Northern Ireland, the Channel Islands and the Isle of Man, at home or abroad. You can read the terms and conditions and the privacy policy in the Aviva Digital GP app before you sign up, and mobile data charges may apply.
*These services are non-contractual benefits that Aviva can change or withdraw at any time.
Ready to get a quote?
Give us a shout and we’ll give you a quote – now that’s teamwork.
Call us for a quote
0800 158 2147
Monday to Friday: 9:00am - 6:00pm
†Calls may be monitored or recorded. Calls to 0800 numbers from UK landlines and mobiles are free. Our opening hours may be different depending on which team you need to speak to.
Explore our full health insurance
If you’re 18 or over, pick up a cover plan that will take care of private healthcare costs for you and your family.
Health insurance
Cover that pays your private healthcare costs if you have a treatable condition.
Age: 18 or over for the policyholder, but you can cover the whole family
Cover: Extensive core cover you can enhance or reduce to suit your needs
How to make a claim
Make sure you see your GP if you’re feeling unwell. If they refer you for tests or consultations, let them know you’ve got insurance with us and ask for an open referral — this means we can help find the best consultant and facility that’s covered by your policy. It’s a good idea to speak to us before arranging any appointments, or we might not be able to approve your claim.
If something happens, we’re here for you – call us straightaway on
0800 158 3333
Monday to Friday: 9:00am - 6:00pm
Saturday: 9:00am - 1:00pm
Sunday: Closed
†Calls may be monitored or recorded We’ll ask you for your policy number, so make sure you have it to hand, and we’ll also need to any relevant information from your GP, including referrals. We’ll get things sorted and let you know which facilities and specialists are covered, and in most cases, we’ll settle the bills for you directly – so you can concentrate on your health.
All things health insurance
Delve into our library of guides and articles and find the health insurance advice you’re looking for.
1Figure based on average monthly premium data as at 31 January 2024.