Coronavirus updates, help and support

The information you need – from taking out a new policy to asking us to defer your next payment

We’re working hard to be here for you

We’re committed to following the latest government advice, so we can help keep our colleagues safe while offering the best service possible.

It means we’re having to do things a little differently right now. Here’s all the latest information about our different policies and how you should contact us at the moment.

Our policies and what you need to know

These links give you more details on how the current situation is affecting the different types of policy we offer. The information you’ll find here includes how to start a new policy or claim, how you can ask us to defer your next premium payment - where available - and answers to the other questions our customers have been asking.

Car and
motor insurance

Payment deferral available


Payment deferral available


Life, critical illness and income protection

Payment deferral available


Payment deferral available

Savings and

Pensions and

Other types
of cover

Payment deferal available