As we continue to adapt to the situation, we’re still committed to giving people access to insurance and to paying all valid claims.
If you’re wondering how your policy might be impacted by coronavirus, here are answers to some of the questions we’re being asked right now.
Your questions answered
If you already have a policy with us
How does coronavirus affect life insurance and critical illness claims?
How does coronavirus affect income protection policy claims?
If you’re taking out a new policy with us
How does coronavirus affect applications?
Will applications take longer?
How to get in touch
Our contact centre is only taking calls for claims right now. But you can still see your policy information in MyAviva, and you can email us. Just bear in mind that we might take longer than usual to reply. Choose the right option for you below.
Manage your policy with MyAviva
- View your policies
- Update your details
- See your documents
Download the MyAviva app
The MyAviva app is just a tap away. Visit the iTunes App Store or Google Play Store to get started 1.
Coronavirus and our other policies
If you have another type of policy with us, or you’re interested in taking one out, find out what you need to know in the current situation.