Contact us about your life insurance

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Life insurance

Life Insurance customer service

For life insurance policies bought after February 2015, policy number starting BPL:

Life Insurance customer service (UK)

0800 404 6202

Life Insurance customer service (abroad)

+44 1603 603 479

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

For Life insurance policies bought before February 2015, policy numbers which end in 2 letters:

Life Insurance customer service (UK)

0800 404 5074

Life Insurance customer service (abroad)

+44 1603 605 148

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

For all other policies:

Life Insurance customer service (UK)

0800 953 1777

Life Insurance customer service (abroad)

+44 203 761 1130

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Life Insurance claims

Life Insurance claims (UK)

0800 068 4275

Life Insurance claims (abroad)

+44 1603 603 277

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Other ways to make a claim.

Life Insurance quotes

Life Insurance quotes

0800 068 5549

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Critical illness cover

Critical illness cover customer service

For critical illness policies bought after February 2015, policy number starting BPL:

Critical illness customer service (UK)

0800 404 6202

Critical illness customer service (abroad)

+44 1603 603 479

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

For Critical illness policies bought before February 2015, policy numbers which end in 2 letters:

Critical illness customer service (UK)

0800 404 5074

Critical illness customer service (abroad)

+44 1603 605 148

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

For all other policies:

Critical illness customer service (UK)

0800 953 1777

Critical illness customer service (abroad)

+44 203 761 1130

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Critical illness claims

Critical illness claims (UK)

0800 068 4275

Critical illness claims (abroad)

+44 1603 603 277

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Other ways to make a claim.

Critical illness quotes

Critical Illness Cover Quotes

0800 068 5549

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Income protection insurance

Income Protection Insurance Customer service

For income protection policies bought after February 2015, policy number starting BPL:

Income Protection Insurance Customer service (UK)

0800 404 6202

Income Protection Insurance Customer service (abroad)

+44 1603 603 479

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

For all other income protection insurance policies:

Income Protection Insurance Customer service (UK)

0800 404 5074

Income Protection Insurance Customer service (abroad)

+44 1603 605 148

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Income Protection Insurance Claims

Income Protection Insurance Claims in the UK

0800 158 3105

Income Protection Insurance Claims from abroad

+44 1603 603 479

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Other ways to make a claim.

Over 50 life insurance

Over 50 Life Insurance Customer service

For Over 50 life insurance policies bought after February 2015, policy number starting BPL:

Over 50 Life Insurance Customer service (UK)

0800 404 6202

Over 50 Life Insurance Customer service (abroad)

+44 1603 603 479

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

For all other over 50 life insurance policies:

Over 50 Life Insurance Customer service (UK)

0800 404 5074

Over 50 Life Insurance Customer service (abroad)

+44 1603 605 148

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Over 50 Life Insurance Claims

Over 50 Life Insurance Claims (UK)

0800 068 4275

Over 50 Life Insurance Claims (abroad)

+44 1603 202 500

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Other ways to make a claim.

Over 50 Life Insurance Quotes

Get a quote over the phone

0800 068 5549

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

You can also get a quote online.

Free parent life cover

Free Parent Life Cover Customer service

Free Parent Life Cover Customer service (UK)

0800 404 6202

Free Parent Life Cover Customer service (abroad)

+44 1603 603 479

Monday to Friday: 9:00am - 5:00pm

Saturday and Sunday: Closed

Free Parent Life Cover Claims

Free Parent Life Cover Claims (UK)

0800 068 4275

Free Parent Life Cover Claims (abroad)

+44 1603 202 500

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Other ways to make a claim.

Who to contact if you bought your policy from another provider

Find the right contact number below the policy provider's name.

Friends Provident

AXA

Friends Life

Bupa Health Assurance

Royal Bank of Scotland and Natwest

Hamilton Life

AIG Life

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Life insurance FAQs

Life insurance articles

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