Get your claim started
If you’re incapacitated and unable to work, we may be able to cover the cost of your premiums for a while. If you’re not sure whether your policy includes waiver of premium, please check your policy booklet or give us a call.
How to get in touch
It’s best to call us to get your claim started. This way we can make sure we’ve got all we need to get to work straight away.
If you prefer, you can complete our online notification form.
Bought your policy with another provider?
Select your policy provider from the list below
Bupa Health Insurance or Friends Life
AXA Sunlife Direct
Looking for something else?
Looking for Critical Illness claims?
If you’ve been diagnosed with or had surgery for a covered critical illness, you can make a claim on your Critical Illness policy. Find out what you need to do.
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.