Stay on top of the details you need
Turn rummaging through paperwork into a distant memory thanks to your secure online account, MyAviva. Once you log in online or through the app, you can see your details and make certain changes too.
Any policy, plan or investment you can manage through MyAviva should appear there without you having to do a thing. You’ll have to register first to set up your account and password. And to keep you and your money safe, there may be an extra layer of security to start off. For example, you might need to ‘unlock’ your pension using extra identification – you’ll see how to do this when you log in.
What you can do in MyAviva
Here's a snapshot of how MyAviva can put power at your fingertips for the different types of insurance and investments you might have with us.
Home, motor and travel insurance Show more Show less
This includes car, van and travel insurance you’ve taken out directly with us. The type of things you can do in MyAviva are:
When you might need extra help
If you have AvivaPlus insurance, you didn’t take out your policy directly with us or for changes that you can’t make yourself, find the contact details you need.
Investments Show more Show less
When you have a stocks and shares ISA or general investment account with us, MyAviva can be the place where you:
When you might need extra help
If you have an investment bond or an endowment policy, or you specifically need more information about a with-profits fund.
Pensions, annuities and equity release plans Show more Show less
Depending on the type of pension you have, MyAviva can keep you right at the controls, letting you do things like:
When you might need extra help
There are several different types of pensions you could have with us, and not all of them let you do all these things online. You may also need an extra leg-up to manage your annuity or equity release plan.
Life insurance and critical illness cover Show more Show less
Depending on how and when you took out your cover with us, you may be able to handle several tasks in MyAviva, like:
When you might need extra help
There could be a few reasons. If your policy’s a no-show in MyAviva. If it’s a joint policy or held in Trust. Or if you want to make changes to your payments or cover.
Health insurance Show more Show less
When you take out our health cover, MyAviva helps you keep all the details within reaching distance by letting you:
Download the MyAviva app
Download the MyAviva app to manage your polices on the move and access discounts on selected products for existing customers.
More ways you can find what you need
From a first quote, to finding a phone number to claiming on your policy, here’s how else you can get to the right place.
Get in touch
Find all the different ways you can ask us questions, make changes to your policy or investment, or just check everything’s as it should be.
Make a claim
Find everything you need to claim on your policy – whether you’re comfortable starting it online, or you’d rather speak to one of our team.
Retrieve a quote
When you’ve already had an insurance quote from us, find it again quickly by giving us a few details.
Our chatbot can connect you to the answers and people you need
If you can’t find what you’re looking for, our chatbot can give you instant support around the clock, help you manage your account or direct you to the right team if you need to speak to someone.