With our chatbot you’ll get:

  • Round-the-clock availability
  • The latest information and resources, selected by our experts
  • The quickest route to a solution

Manage your money on the move with MyAviva

  • Update your details and view documents
  • Control your pension funds and investments
  • Get discounts on other products

Register for MyAviva today

Log in to MyAviva Download the MyAviva app

Find and combine your pensions

If you've lost track of your pensions, our free Find and Combine service could hunt them down. No pension is too small and we’ll check for certain benefits and fees too. Then if you like, you can bring them together. Capital at risk.

You can take care of everything yourself online

You can manage your policy – or if you’d prefer to ask us something specific, you can drop us a message. We’re waiting on the other end, ready to help.

Pensions and retirement

Get support straight away

Speak to the right team with our phone number finder

If you have a financial adviser you should speak to them first.

To use the phone number finder, enter your full policy number (it should be a mix of letters and numbers) and we’ll find the right number for you to call.

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You can do most things online if you have an Aviva pension plan

This is only if:

  • You’ve invested in a pension plan with us
  • You’ve bought another retirement product directly from us.

Log in or register to get into your MyAviva account. Here, you can update your details, check product and policy info as well as get offers for our other products. If you can’t find what you need in MyAviva you can send us a message.

If you have a financial adviser please contact them first.


Guaranteed income for life (annuity)

Flexible income (income drawdown)

Equity release

Who to contact if you bought your policy from another provider

Find the right contact number below the policy provider's name.

Friends Life

Friends Provident



How to find discounts and offers worth grabbing on to

Dig a little deeper into pensions and retirement

Important information

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. Our opening hours may be different depending on which team you need to speak to.