Already have a lifetime mortgage with us?

Find out how you can manage your plan and get the help you need.

Manage your plan online

You'll be able to:
  • Check how much you borrowed and your interest rate
  • See what’s left in your cash reserve (if this applies to you)
  • View your current outstanding balance
  • Find out what it would cost if you wanted to repay early

Useful information


Borrowing more money

Your personal details

Long-term care

Your property

If a policyholder dies

How to get in touch

Call us in the UK

0800 158 4177

Monday to Friday: 9:00am - 5:00pm

Call us from abroad

+44 1603 202 200

Monday to Friday: 9:00am - 5:00pm

Write to us

Aviva Equity Release Ltd
P.O Box 520
Surrey Street

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. You may be charged for calling outside of the UK.

Retirement articles

Take a look at our library of helpful articles and guides.

Aviva Equity Release UK Limited, Registered in England No 3286484. Registered Office: Aviva, Wellington Row, York, YO90 1WR. Authorised and regulated by the Financial Conduct Authority. Firm Reference Number 310433.