Already have a lifetime mortgage with us?

Find out how you can manage your plan and get the help you need.

Manage your plan online

You'll be able to:
  • Check how much you borrowed and your interest rate
  • See what’s left in your cash reserve (if this applies to you)
  • View your current outstanding balance
  • Find out what it would cost if you wanted to repay early

Useful information


Borrowing more money

Your personal details

Long-term care

Your property

If a policyholder dies

How to get in touch

Call us in the UK

0800 158 4177

Call us from abroad

+44 1603 202 200

Monday to Friday: 9:00am - 5:00pm

Weekends and Bank Holidays: Closed

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. You may be charged for calling outside of the UK.

Write to us

Aviva Equity Release Ltd
P.O Box 520
Surrey Street

Retirement articles

Take a look at our library of helpful articles and guides.

Aviva Equity Release UK Limited, Registered in England No 3286484. Registered Office: Aviva, Wellington Row, York, YO90 1WR. Authorised and regulated by the Financial Conduct Authority. Firm Reference Number 310433.