< Manage your retirement policies

Manage your equity release plan

Lifetime mortgage information

Already have a lifetime mortgage with us?

Find out how you can manage your plan and get the help you need.

Manage your plan online

 
You'll be able to:
  • Check how much you borrowed and your interest rate
  • See what’s left in your cash reserve (if this applies to you)
  • View your current outstanding balance
  • Find out what it would cost if you wanted to repay early

Useful information

If a policyholder dies

Repayment

Borrowing more money

Your personal details

Long-term care

Your property

How to get in touch

Call us in the UK

0800 158 4177

Monday to Friday: 8:00am - 8:00pm

Saturday: 8:30am - 5:00pm

Sunday: 10:00am - 4:00pm

Bank holidays: Closed

Call us from abroad

+44 1603 202 200

Monday to Friday: 8:00am - 8:00pm

Write to us

Aviva Equity Release Ltd
P.O Box 520
Surrey Street
Norwich
NR1 3WG

Important information

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free.