Contact us about motor insurance

Find out how to get in touch

Please choose an option

The best way to contact us depends on what policy you have. So that we can get you to the right place, please choose one of the options below.

Policy numbers starting with MMV, MOT, MMO, CVM, HPI, VAN or BRK

Or, for quote references starting QTE

Or, for Aviva Distinct customers

Check out MyAviva to manage your policy online and find the different ways to contact us.

Policy numbers starting with 72

Or, for quote references starting AOQ

Aviva Online and Aviva Premium policies are self-serve online, visit the Aviva Online Help Centre to view frequently asked questions or to email us.

Policy numbers starting with AZC

Aviva Zero customers, please use the Aviva Zero Help Centre where you'll find how to log into Zero, how to claim, manage your policy, frequently asked questions and customer support.

Discover MyAviva

Register or log into your MyAviva account to get secure access to your insurance, savings or investments.

Can't see your policy?

Try the MyAviva app

Log into MyAviva Register

Policy numbers starting with MMV, MOT, MMO, CVM, HPI, VAN or BRK

We have different contact forms and contact numbers, depending on what you'd like to get in touch with us about. Opening the link below will show all your options.

View online options and contact details

Need help? Ask our chatbot

Find contact details for a different product

Our contact us page tells you how to get in touch depending on what product you have.

Other reasons to get in touch

Find out more about working with us, plus how to get in touch if you’ve got a media enquiry. 

Important information

^ For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.