What is Convo?
Convo is a free online video interpreting service that connects you to a qualified British Sign Language (BSL) interpreter. It’s available when our phonelines are open. It’s the same trusted service, just with a new name.
Your Convo interpreter is the bridge connecting you and a member of the Aviva team, so you can discuss your policies or get help with any queries you may have.
Can I use Convo with my policy?
You can use Convo at no extra cost if you currently hold any of these with us:
- Car insurance
- Home insurance
- Life insurance
- Health insurance
- Savings and investments
- Pensions
- Equity release
- Lifetime care
Discover all the ways to get in touch on our contact us page.
Already using SignLive?
No need to change anything. Your account will continue under the new Convo name.
Visit Convo
For more information about Convo visit their website.
How to download and use Convo Now
Download the Convo Now app
Download the Convo Now app on your mobile phone or tablet or connect using your web browser. If you trip over any technical issues when using Convo Now, contact them at hello-uk@convo.io
Log in
Log in using Facebook, Google, or your email address. If you’re new to the service, you’ll need to register first.
Find Aviva
Discover Aviva under the Community Directory and tap ‘call’.